Publisher overview for Oracle in the Software Asset Workspace

  • Release version: Zurich
  • Updated July 31, 2025
  • 2 minutes to read
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    Summary of Publisher overview for Oracle in the Software Asset Workspace

    The Oracle publisher overview in the Software Asset Workspace allows ServiceNow customers to monitor and manage Oracle license usage efficiently. Accessible via License usage > Publishers > Oracle, this overview updates automatically with new reconciliation results, providing a comprehensive snapshot of Oracle license compliance and usage.

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    Key Features

    • Summary Section: Displays critical information such as true-up costs (cost to achieve compliance), potential savings, actual savings, and details on unlicensed entities.
    • Unlicensed Entities Details: Breaks down unlicensed Oracle assets into categories including unlicensed installs, installs requiring action, unlicensed subscriptions, client access, and database options/management packs. Each category provides counts with drill-down capability to view detailed lists.
    • Progress Indicators: Tracks license compliance progress by showing ignored installs during reclamation, removal candidates, and invalid configurations, all with options to review detailed lists.
    • Cloud License Types: Provides counts of Oracle Database installations by license type (BYOL and License Included) across Microsoft Azure and AWS cloud environments, categorized further by cloud service model (PaaS and IaaS for AWS).

    Key Outcomes

    • Enables detailed tracking and management of Oracle license compliance, helping you identify costly unlicensed usage and take corrective actions.
    • Supports cost optimization by highlighting potential and actual savings opportunities related to Oracle licenses.
    • Improves visibility into cloud-based Oracle deployments, ensuring compliance across different license types and service models in Azure and AWS environments.
    • Facilitates proactive license management through clear indicators on reclamation status and removal candidates, enhancing your overall software asset governance.

    View license usage information related to Oracle in the publisher overview for Oracle in the Software Asset Workspace.

    From the Software Asset Workspace, access the Oracle publisher overview by navigating to License usage > Publishers and then selecting Oracle from the list of available software publishers.

    Results are updated whenever a new reconciliation result is available.

    Oracle publisher overview.

    You can view a summary of your license usage information in the Summary section of the Oracle publisher overview.
    Table 1. Oracle Summary
    Report Description
    True-up cost Cost to be compliant based on the average price of rights in your Oracle software entitlements.
    Potential savings Potential cost savings for your Oracle licenses.
    Actual savings Actual cost savings for your Oracle licenses.
    Unlicensed entities Summary of your unlicensed entities.
    This summary includes the following information:
    • Unlicensed installs: Total number of unlicensed Oracle software installations. Select the number to view the complete list of unlicensed Oracle software installations.
    • Installs requiring action: Total number of Oracle software installations that you must take action on. Select the number to view the complete list of these Oracle software installations.
    • Unlicensed subscriptions: Total number of unlicensed Oracle subscriptions. Select the number to view the complete list of unlicensed Oracle subscriptions.
    • Unlicensed client access: Total number of unlicensed Oracle client access records. Select the number to view the complete list of unlicensed Oracle client access records.
    • Unlicensed options: Total number of unlicensed Oracle Database options and management packs. Select the number to view the complete list of unlicensed Oracle Database options and management packs.
    Progress indicators Summary of your license compliance progress.
    This summary includes the following indicators:
    • Ignored installs: Total number of Oracle software installations that were ignored during reclamation. Select the number to view the complete list of ignored Oracle software installations.
    • Removal candidates: Total number of Oracle removal candidates. Select the number to view the list of all software removal candidates.
    • Invalid configurations: Total number of Oracle removal candidates with invalid configurations. Select the number to view the complete list of these Oracle removal candidates.
    License types of Oracle Database on MS Azure Number of software installations for each license type that you are using in Microsoft Azure cloud environments. License types include BYOL and License Included.
    License types of Oracle Database on AWS Number of software installations for each license type that you are using in AWS cloud environments, based on the cloud service model through which your Oracle Database servers are deployed. License types include BYOL and License Included. Cloud service models include PaaS (Platform as a Service) and IaaS (Infrastructure as a Service).

    For more details on the license usage information that is provided in the publisher overview, see License usage publisher fields in workspace.