Good dashboards convert data into information, but great dashboards drive intelligent action. Dashboard design is about designing the user’s journey through the information in the context of business goals to ensure actionability. Most dashboards fail for two reasons: they tell the story users already know, or are a bunch of KPIs placed visually that does not drive action. They often become data dumps that do not help non-analytics-savvy users draw meaningful insights. They fail to deliver ROI. Let’s see how to solve this with a structured approach to designing dashboards.
- Type: Mini Theater
- Industry: N/A
- Topics: New to ServiceNow, Surprise Me, UX
- Audience: Administrator, Builder / Citizen Developer, Business Analyst, Executive, Implementer, Platform Owner
Learn more about Surprise Me with this Knowledge 2024 session on Now on Now: Predictive Escalations with Machine Learning.
Learn more about Surprise Me with this Knowledge 2024 session on Now on Now: Delivering fast integrations and a consumer-grade UX with ServiceNow.
Learn more about Surprise Me with this Knowledge 2024 session on Now on Now: Discover the future of coding developer potential with GenAI.
Learn more about Surprise Me with this Knowledge 2024 session on Now on Now: How we increase developer productivity with GenAI and DevOps.
Learn more about Think Big with this Knowledge 2024 session on The future of work: Mastering AI, the key to job security.
Learn more about Think Big with this Knowledge 2024 session on Augmenting the employee experience: Where do we grow from here?.
Learn more about Surprise Me with this Knowledge 2024 session on Unleashing the power of generative AI with the ServiceNow platform.
Learn more about Surprise Me with this Knowledge 2024 session on Put AI to work for people.
Knowledge is power, and here’s how to tap into it.
Enhance your technical journey through peer-to-peer support with the ServiceNow Community.
Find your next event, boost your learning, and gain valuable skills with our digital event experience.
Dive into our curated collections of sessions and credential-building opportunities.