In this demonstration, we'll highlight how you can use ServiceNow's in-platform Process Mining to analyze some common process inefficiencies and identify process improvement opportunities. We'll look at 3 scenarios: Approval bottlenecks, multi-hop situations where work is ping-ponging between teams and work that is taking longer to route than to resolve (often a good source of automation opportunities). All 3 are typically drains on an organization's overall productivity and you will leave this session with the knowledge of how Process Mining can help you start to reclaim some of this valuable time.
- Type: Demo
- Topics: Surprise Me
Learn more about Surprise Me with this Knowledge 2024 session on Now on Now: Predictive Escalations with Machine Learning.
Learn more about Surprise Me with this Knowledge 2024 session on Now on Now: Delivering fast integrations and a consumer-grade UX with ServiceNow.
Learn more about Surprise Me with this Knowledge 2024 session on Now on Now: Discover the future of coding developer potential with GenAI.
Learn more about Surprise Me with this Knowledge 2024 session on Now on Now: How we increase developer productivity with GenAI and DevOps.
Learn more about Think Big with this Knowledge 2024 session on The future of work: Mastering AI, the key to job security.
Learn more about Think Big with this Knowledge 2024 session on Augmenting the employee experience: Where do we grow from here?.
Learn more about Surprise Me with this Knowledge 2024 session on Unleashing the power of generative AI with the ServiceNow platform.
Learn more about Surprise Me with this Knowledge 2024 session on Put AI to work for people.
Knowledge is power, and here’s how to tap into it.
Enhance your technical journey through peer-to-peer support with the ServiceNow Community.
Find your next event, boost your learning, and gain valuable skills with our digital event experience.
Dive into our curated collections of sessions and credential-building opportunities.