Table of contents

Badge Pick-up & Logistics Content Social Activities

Badge Pick-up & Logistics Expand All Collapse All Venue location

San Jose McEnery Convention Center
150 W San Carlos Street
San Jose, CA 95113

Badge information

For changes to your badge information, visit your Attendee Portal, Registration Summary section. Then click the pencil icon to complete any necessary edits to your name, title, or company prior to arriving onsite.

Badge Pick-up

8:00 a.m. – 6:00 p.m. | Concourse Level, outside of Hall 1

For faster service, present your QR code found in the event mobile app. Please bring your ID and use the email address you used to register for now[dev].

Always wear your badge while at the venue for access to sessions, Expo, and special activities. 

Get the mobile app

Using your phone, search for the "ServiceNow Events" app in the Apple or Google app store for a smooth event experience. See your personal agenda, the event venue map, highlights of the day, and get timely updates.

Apple App Store
Google Play Store

To get started using the app:

1. Open the app, then enter the email address you used to register. You will receive a 6-digit verification code in your email. Enter the code.

2. An express check-in QR code will pop up when you open the app—use this onsite at Badge Pick-up to receive your badge.

3. Click “Networking” on the home screen navigation and opt in to Messaging. Use Messaging to find and communicate with other attendees.

Internet access

Network: nowdev26
Password: #buildanywhere

What to wear

We recommend business casual attire for your day in San Jose. Consider bringing a light jacket or sweater.

What to bring

Please bring your phone, as you’ll need it to access the mobile app throughout the event. If you’re participating in the hackathon or hands-on labs, be sure to bring your laptop and charger. We also recommend bringing a reusable water bottle, as refill stations will be available throughout the venue.

We recommend storing your luggage at the bell desk of your hotel as there will not be a bag check at the Convention Center.

Session seating

There are two types of seating sessions at now[dev] 2026:

1. First-come, first-seated 
These sessions will display "Add to Agenda." Once added, the session status will show as "Scheduled." Adding a session to your agenda helps you plan your day but does not reserve a seat or guarantee entry. Attendees should arrive early to secure a seat.

2. Save My Seat
Reserved seats are guaranteed for these sessions if attendees arrive at least five minutes before the session starts. Unclaimed seats may be released shortly before the session begins.

For fully booked sessions, attendees may be able to queue outside the room for any seats that become available. Waitlists are not available.

Content Expand All Collapse All Hackathon: Wednesday, November 4

Starting your now[dev] journey with the hackathon on Wednesday? Get excited for a day of building, collaborating, and competing alongside peers, with the help of the experts. Spend the day turning ideas into working solutions and leave with practical patterns you can bring back to your everyday work.

If you’re already registered for the hackathon, please refer to your email and the hackathon blog for more details prior to your arrival. Please note that Badge Pick-up is open on Wednesday from 11:00 a.m. – 6:30 p.m. Teams of 3-6 are required. If you do not have a team, join us for team formation beginning at 11:30 a.m.

Note: this session is full.

Build your agenda

Explore our knowledge-packed sessions, trainings, demos, and more with the Sessions Catalog. Filter topics, favorite the ones that interest you, and register for the sessions you’d like to attend.

Your selections will appear in the "My Agenda" section of the mobile app. You can also add sessions directly from My Agenda based on open time slots in your schedule.

Keynote: The Hard Part Isn’t the Code

9:00 a.m. – 10:00 a.m. | Hall 2, Concourse Level

Join us for the Keynote to see how builders can turn inherited complexity into something they can improve, extend, and build upon. Leave with practical ideas you can use to understand systems faster, reduce the backlog they create, and confidently change the applications nobody wants to touch.

Live AMA with the ServiceNow Platform Roadmap

4:45 p.m. – 5:15 p.m. | Hall 2, Concourse Level

Bring your toughest questions to the people shaping the developer experience on ServiceNow. Submit questions throughout the event, then join product leaders from across Core Platform, Build Agent, Build Anywhere, and EmployeeWorks to hear their answers live on stage.

Expo

8:30 a.m. – 6:00 p.m. | Hall 1, Concourse Level

Connect with the fellow practitioners, product leaders, and sponsoring partners who build on ServiceNow every day. Bring your hardest build questions and get answers from people who have spent time building the platform you ship on. See the latest tools in action, catch theater sessions, and explore live activations and demos, where you'll learn technical skills you can take back to your team.

Can’t-miss Expo experiences

Explore cutting-edge technology, connect with experts, and experience live demos that will give you actionable advice with exhibits like:

Google Cloud & ServiceNow: Agentic Enterprise Mini-Lab: Transform AI hype into multi-agent orchestration to streamline operations and resolve real-world infrastructure issues at scale. Join one of three hands-on mini-labs powered by Google Cloud and ServiceNow offered at 10:15 a.m., 1:00 p.m. & 3:00 p.m. Located in the Google Cloud park.

Super Intelligence Control Tower Challenge: Run an AI Center of Excellence, draft AI agents, models, data sources, and integrate under real budget and regulatory pressure. Compete for the leaderboard and walk away with a real understanding of what SI Control Tower is built to solve.

Vibe Code Lounge—Build Agent: Got an idea? Come build it. Not sure how to begin? Use our guidance and prompts to get started. Let Build Agent create a working app for you in minutes.

Vibe Code Lounge-ServiceNow Employee Works: See how quickly you can create a new tool for your AI assistants using ToolSmith in ServiceNow EmployeeWorks, all with natural language. In less than 15 minutes, you’ll create the tool, assemble an AI assistant that uses it to turn business data into a polished artifact, and refine its skills to tailor the output.

Hands-on Labs

Join us for in-depth, hands-on workshops to help you get the most from your ServiceNow investment. Get proven tips, best practices, and powerful strategies.

Reminder: The labs are hands-on. Please bring your laptop to participate. We also recommend that you bring a secondary device, such as a tablet or phone, to view any additional documentation. We will not provide laptops onsite.

Social Activities Expand All Collapse All Closing Reception

5:15 p.m. – 6:00 p.m. | Expo

This is your time to close out the day in the best way. Meet new people, catch up with friends, and reflect on the day’s valuable insights.

We look forward to seeing you soon!