Principal Enterprise Architect - Search, ServiceNow
As an Enterprise Search Architect for the Employee Experience Organization in ServiceNow. Avin has implemented large-scale search engine for enterprises across the globe and in multiple languages. His expertise is in creating feedback loops based on usage data and intent analysis to continuously evolve search. Avin has 14 years of experience in creating search and machine learning platforms.
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24 mins
Now on Now
Now on Now: How AI Search transformed user experience and increased self-service through case avoidance
Learn more about Surprise Me with this Knowledge 2024 session on Now on Now: How AI Search transformed user experience and increased self-service through case avoidance.
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