David Lin Sr UX Researcher, ServiceNow
David is a user researcher and storyteller with over 5 years of experience designing and researching for product innovation. At ServiceNow, he is leading the research for Operational Technology (OT) and SecOps. He is passionate about partcipatory design methods, empowering and working with end users in the product development process. In the past, his research had informed the development of wireless gaming headset at Logitech and the curriculumn design at Duolingo. Outside of work, you can find him playing tennis and badminton competitively and creating instagram stories.
Watch David in this session 33 mins You can design! Using participatory design to reimagine ServiceNow experiences Learn more about UX with this Knowledge 2024 session on You can design! Using participatory design to reimagine ServiceNow experiences. Watch Now Load More
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