Glen Nethercutt Chief Technology Officer, Genesys Cloud services
Glenn Nethercutt is the Chief Technology Officer and a Technical Fellow at Genesys, where he oversees cloud architecture strategy: scalability, microservices, cloud-native design, fault tolerance, disaster recovery, service consistency, new technology evaluation, and continuous delivery mechanisms. He has a background in telecommunications, complex event stream processing, application performance management, OS development, data visualization, and continuous delivery principles. Glenn lives in Raleigh, North Carolina where he is an avid hiker and runner.
Watch Glen in this session 42 mins Solution Keynote Customer Service Management Keynote: Improve service and spur growth Learn more about Customer Service & Operations with this Knowledge 2024 session on Customer Service Management Keynote: Improve service and spur growth. Watch Now Log In Load More
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