Jake is a Principal Consultant with 12+ years of experience with the ServiceNow platform. He is a Certified Master Architect (CMA), Certified Technical Architect (CTA), System Administrator (CSA), Application Developer (CAD), Implementation Specialist (ITSM, Discovery, Service Mapping, Event Management, HR, Service Provider/Domain Separation), and Trainer. Jake is also passionate about Technical Best Practices, Custom Application development within the Now platform, and has strong skills in scripting, integrations, and platform architecture.