Jeroen Van Gassel Director Product Management Process Mining, ServiceNow
I'm leading the inbound product management of Process Mining, our powerful in-platform process mining capability, at ServiceNow. I'm passionate about enabling almost every ServiceNow user to instantly start a mining project on any ServiceNow process or table to make better decisions and identify automation opportunities. I'm also a part-time PhD candidate at Delft University, where I research how machine learning and process mining can improve a process's perceived service quality.
Watch Jeroen in this session 17 mins Demo How to use Process Mining to identify process improvement opportunities Learn more about Surprise Me with this Knowledge 2024 session on How to use Process Mining to identify process improvement opportunities. Watch Now Load More
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