SVP, Customer and Industry Workflows, ServiceNow
John Ball is SVP and GM of Customer Workflows. John joined ServiceNow after nearly 10 years at Salesforce, where most recently he served as the Executive Vice President Product & General Manager of their AI platform and applications known as Einstein. Prior to that, he led their customer service product line, and spearheaded the acquisition and product strategy for Service Cloud.
Learn more about Customer Service & Operations with this Knowledge 2024 session on Customer Service Management Keynote: Improve service and spur growth.
Sr Technical Product and Solutions Marketing Manager, ServiceNow
VP Product Marketing, Customer and Employee Experience, ServiceNow
Chief Technology Officer, Genesys Cloud services
SVP IT Customer & Enterprise Services, Siemens Healthineers AG
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