Josh Ortiz Senior Content Designer, ServiceNow
Josh designs with words. He started at ServiceNow over 5 years ago as a technical writer and later joined the Content Design team. In each role, Josh has focused on using plain language to talk about our complex platform. He currently supports the UI Builder (UIB) product. Outside of work, Josh enjoys rock climbing, reading, and playing the same 5 riffs on his guitar.
Watch Josh in this session 31 mins Words that work: How better UI text helps users complete tasks Learn more about UX with this Knowledge 2024 session on Words that work: How better UI text helps users complete tasks. Watch Now Load More
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