Ken Blaise
Sr Technical Product and Solutions Marketing Manager, ServiceNow
With over 15 years of marketing experience, Ken constructs persuasive campaign narratives tailored to showcase ServiceNow’s technical solutions through various media forms. Focusing on the Customer Experience Workflow, he strategically highlights ServiceNow's Customer Service Management (CSM) and Field Service Management (FSM) solutions, driving operational scalability, heightened customer loyalty, and elevated employee productivity.
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42 mins
Solution Keynote
Customer Service Management Keynote: Improve service and spur growth
Learn more about Customer Service & Operations with this Knowledge 2024 session on Customer Service Management Keynote: Improve service and spur growth.
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14 mins
Demo
Demo: Create a seamless customer and field service experience
Learn more about Customer Service & Operations with this Knowledge 2024 session on Demo: Create a seamless customer and field service experience .
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Sheri Kahn
VP Product Marketing, Customer and Employee Experience, ServiceNow
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Glen Nethercutt
Chief Technology Officer, Genesys Cloud services
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Jochen Hostalka
SVP IT Customer & Enterprise Services, Siemens Healthineers AG
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John Ball
SVP, Customer and Industry Workflows, ServiceNow
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