Kira Freeman UX Researcher, ServiceNow
Kira is a passionate Senior UX Researcher who is dedicated to her craft. With over four years of experience in UX Research at ServiceNow, she has become deeply immersed in the field. Starting as a Research Program Manager in ReOps, she has now focused her expertise on research for App Engine, where she explores the distinctive challenges and opportunities that Developers and Creators encounter. Kira's pursuits are driven by empathy, curiosity, and a genuine desire to make a positive impact on people's lives through exceptional user experiences.
Watch Kira in this session 39 mins Experience mapping for non-UXers Learn more about UX with this Knowledge 2024 session on Experience mapping for non-UXers. Watch Now Load More
See why these speakers are industry leaders See All Speakers Joshua Levie Platforms Experience, Director, Accenture Read Bio Jeanette Fuccella Sr. Staff UX Researcher, ServiceNow Read Bio
Keep learning Knowledge is power, and here’s how to tap into it.
 Community Enhance your technical journey through peer-to-peer support with the ServiceNow Community. ServiceNow Events Find your next event, boost your learning, and gain valuable skills with our digital event experience. Watch Demos Dive into our curated collections of sessions and credential-building opportunities.