Lauren LaFortuna VP IT Global Operations, Arrow Electronics, Inc.
Lauren LaFortuna is the Vice President of IT Global Operations at Arrow Electronics. As the ServiceNow platform owner, she is responsible for ITSM, ITOM, SPM, SAM, and Administration. Her passion ensures operational excellence within IT. With 20+ years of experience in IT leadership roles, Lauren has made significant contributions to organizations such as Arcadis, JD Edwards, Accenture, and others, specializing in managing global IT support organizations. She holds ITIL certification and is recognized for her steadfast dedication to delivering exceptional customer service.
Watch Lauren in this session 20 mins Breakout Arrow’s journey to an enterprise portal utilizing ServiceNow Employee Center Pro Learn more about HR with this Knowledge 2024 session on Arrow’s journey to an enterprise portal utilizing ServiceNow Employee Center Pro. Watch Now Load More
Keep learning Knowledge is power, and here’s how to tap into it.
Community Enhance your technical journey through peer-to-peer support with the ServiceNow Community. ServiceNow Events Find your next event, boost your learning, and gain valuable skills with our digital event experience. Watch Demos Dive into our curated collections of sessions and credential-building opportunities.