VP IT Global Operations, Arrow Electronics, Inc.
Lauren LaFortuna is the Vice President of IT Global Operations at Arrow Electronics. As the ServiceNow platform owner, she is responsible for ITSM, ITOM, SPM, SAM, and Administration. Her passion ensures operational excellence within IT. With 20+ years of experience in IT leadership roles, Lauren has made significant contributions to organizations such as Arcadis, JD Edwards, Accenture, and others, specializing in managing global IT support organizations. She holds ITIL certification and is recognized for her steadfast dedication to delivering exceptional customer service.
Learn more about HR with this Knowledge 2024 session on Arrow’s journey to an enterprise portal utilizing ServiceNow Employee Center Pro.
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