UX Researcher, Service Now
Pilar is a Senior UX researcher supporting the Customer Service Management (CSM) team. With a background in psychology, her expertise centers on understanding user behavior and motivations to drive the creation of meaningful, user-centric experiences within highly technical and B2B domains. At ServiceNow, she is committed to empowering clients to crafting top-tier experiences for their end users.
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Principal Product Designer, ServiceNow
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