Tom has a passion for DevOps and improving developer productivity, and he is always looking for ways to streamline development processes and reduce time-to-market. He has experience developing and architecting CI tooling, automated testing, deployment pipelines, and metrics to measure DevOps performance. He also understands the importance of team culture to enable high-performing teams. At ServiceNow, his team finds ways to make the DevOps pipeline efficient and creates a best-in-class developer experience for Digital Technology teams.