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Sales

+1 (844) 863-1987

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Vidya Balakrishnan

VP/GM Financial Services, ServiceNow

Vidya Balakrishnan is GM and VP of Financial Services at ServiceNow. She is an experienced technology and business leader with deep knowledge of CRM, process automation, and financial services technologies. She is responsible for product and solution strategy for Financial Services customers globally.

Watch Vidya in this session

41 mins

Industry Solution Keynote

Financial Services Keynote: Game-changers for frictionless CX in the AI age

Learn more about Enterprise-wide Risk & Compliance with this Knowledge 2024 session on Financial Services Keynote: Game-changers for frictionless CX in the AI age.

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Elizabeth Canas

Customer Service Operations, M&T Bank

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Brian Macallister

Director, Banking Strategy, ServiceNow

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Kevin Conable

SVP, Service Delivery Engineering, M&T Bank

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Liz Chaffin

VP Product Management, Visa

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Brian Hudson

Director, ServiceNow

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