Vivek has extensive experience building high-impact analytics products using AI and GenAI that drive digital transformation. At ServiceNow, he leads the Now on Now Analytics group and implements analytics solutions across the company using the Now Platform. Vivek played a pivotal role in transforming the Digital Technology group into a metrics-driven organization using intelligent capabilities within ServiceNow. He's passionate about innovating on these capabilities and creating world-class products that inspire and deliver value for customers.