World Forum New York 2026 Home Sessions Sponsors My Agenda Know Before You Go
Know Before You Go World Forum New York City begins in just a few days. Here is some helpful information to ensure you’re ready to make the most of your experience.
Table of contents
Check-in & Logistics Content Social Activities
Check-in & logistics Expand All Collapse All Venue details
Javits Center
429 11th Avenue
New York, NY 10001

Our event is in the North Javits Center. For parking and transportation options, please visit the “Getting Here” section of the Javits Center website. Please use the MTA website to get customized directions via buses, subway, and rail.
Badge information
For changes to your badge information, visit your Attendee Portal ---> Registration Summary section. Then click the pencil icon to complete any necessary edits to your name, title, or company prior to arriving onsite.
Badge Pick-up
8:00 a.m. to 5:00 p.m. | Level 3, Lobby

For faster service, present your QR code found in the event mobile app. Please bring your ID and use the email address you used to register for World Forum.

Always wear your badge while at the venue for access to World Forum sessions, Expo, and special activities. 
Get the mobile app
Using your mobile phone, search for the "ServiceNow Events" app in the Apple or Google app store for a smooth event experience. See your personal agenda, the event venue map, highlights of the day, and get timely updates.

Apple App Store
Google Play Store

To get started using the app:

1. Open the app, then enter the email address you used to register. You will receive a 6-digit verification code in your email. Enter the code, and you’re ready to use the app.

2.  An express check-in QR code will pop up when you open the app—use this onsite at Badge Pick-up to receive your badge.

3. Click "Networking" on the home screen navigation and opt-in to Messaging. Use Messaging to find and communicate with other attendees.
Internet access
Network: WorldForum2026

Password: #putAItowork
What to wear
We recommend business casual attire for your day in New York. Consider bringing a light jacket or sweater. Wear comfortable shoes─you’ll be doing a lot of walking.
What should I bring?
Please bring your mobile device, as you’ll need it to access the mobile app throughout the event. If you’re participating in hands-on labs, be sure to bring your laptop and charger. We also recommend bringing a reusable water bottle, as refill stations will be available throughout the venue.
Content Expand All Collapse All Build your agenda
Explore our knowledge-packed sessions, trainings, demos, and more with the Sessions Catalog. Filter topics, favorite the ones that interest you, and register for the sessions you’d like to attend.

Your selections will appear in the "My Agenda" section of the mobile app. You can also add sessions directly from My Agenda based on open time slots in your personal schedule.
Session seating

Plan to arrive at your sessions at least five minutes early to secure your seat, as  sessions are first-come, first-served. Adding a session to your agenda does not guarantee your seat. Make sure you arrive early. 


Empty seats will be released to anyone waiting outside the session room five minutes before the session begins.
World Forum Keynote
Keynote: 10:00 a.m. – 11:00 a.m. | Level 5, Rooms 501-503

Get inspired at World Forum with a powerful keynote featuring U.S. Bank National Association. Learn how to model your strategy after real successes to accelerate your AI journey.
World Forum Expo
8:00 a.m. – 4:00 p.m. | Level 3, Hall 3

Connect with peers, discuss challenges, and get advice from industry experts and sponsoring partners. Experience ServiceNow’s latest AI-driven workflow solutions, attend theatre sessions on digital transformation, and see activations, demonstrations, and more from leading organizations.
Can't-miss Expo experiences
Explore cutting-edge technology, connect with experts, and experience live demos that will give you actionable advice from industry experts with exhibits like:

AI Control Tower Hub:
See how ServiceNow brings together AI, data, workflows, and security to help organizations move from experimentation to execution. Explore how AI agents can sense, decide, and act—with the governance and guardrails needed for enterprise-scale adoption.

Vibe Code Lounge:
Got an idea? Come build it. Not sure how to begin? Use our guidance and prompts to get started. Swing by the Vibe Code Lounge inside the World Forum Expo, and let Build Agent create a working app for you in minutes.
Exchange Labs: Get more from ServiceNow
Join us for an in-depth, hands-on workshop to help you get the most from your ServiceNow investment. Get proven tips, best practices, and powerful strategies. 

Reminder about Labs: Labs are hands-on experiences. Please bring your laptop to participate. We also recommend that you bring a secondary device, such as a tablet or phone, to view the lab guide. We will not provide laptops onsite.
Social activities Expand All Collapse All Networking reception
4:00 p.m. - 5:00 p.m. | Level 3, Hall 3

This is your time close out the day in the best way. Meet new people, catch up with friends, and reflect on the day’s valuable insights.

We look forward to seeing you at World Forum New York City!