Evora delivers innovative digital maintenance and service solutions based on best practices, real-life scenarios, and leading-edge technologies. Evora is a trusted partner for utilities, chemicals, pharmaceuticals & life sciences, transportation, public services & education, mining, oil & gas, and manufacturing industries. As an international system integrator with focus on mobile workforce management and user experience (UX), we understand and support the business needs of global and regional companies independent of their size. Our offering includes software development, quality assurance services and system integration based on standard components and products, as well as support & application management. Whether ServiceNow, SAP or Click (by Salesforce), we find the right tool for integrated planning, scheduling and mobile solutions that delight users. By implementing best-practice solutions while optimizing their processes we help our customers to be successful in tomorrow's world.
Evora IT Solutions
Evora is the trusted partner for innovative digital maintenance and field service solutions based on real-life scenarios & leading-edge technologies.
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Customer satisfaction score4.33 out of 5The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.ServiceNow StoreOffering(s)1See all applications and solutionsHeadquarters
New York, New York, United States
Evora IT Solutions
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Partner Types
Solutions and Offerings
Product Line Achievements
Product Certifications
Expertise Classification
Accreditations
Focus Industries
Location
Resources
About Evora IT Solutions
Evora delivers innovative digital maintenance and service solutions based on best practices, real-life scenarios, and leading-edge technologies. Evora is a trusted partner for utilities, chemicals, pharmaceuticals & life sciences, transportation, public services & education, mining, oil & gas, and manufacturing industries. As an international system integrator with focus on mobile workforce management and user experience (UX), we understand and support the business needs of global and regional companies independent of their size. Our offering includes software development, quality assurance services and system integration based on standard components and products, as well as support & application management. Whether ServiceNow, SAP or Click (by Salesforce), we find the right tool for integrated planning, scheduling and mobile solutions that delight users. By implementing best-practice solutions while optimizing their processes we help our customers to be successful in tomorrow's world.Load MoreLoad Less
Partner Types
Operates in the following capacities.
Reseller
Markets and resells ServiceNow products and packaged services.
Partner segmentRegisteredThe segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segmentPremierThe segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Solutions and offerings
Built with ServiceNow Offering
Partners with offerings built in conjunction with the Now platform. Offering(s)1
Customer Experience
Field Service Management Transformation
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Product line achievements
Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
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Product Line Achievement not earned Product Line Achievement earned in GeoValidated Practice in GeoProduct LineAMSAmericasEMEAEurope, Middle East, AfricaAPJAsia Pacific, JapanGlobal Customer Service Management (CSM)DeploymentsMeasurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.1Average CSATMeasurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.3Skilled IndividualsMeasurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.21Show All
Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
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App Engine
ServiceNow Certified Application Developer29
Customer Service Management (CSM)
Suite Certification - CSM Professional7
Enterprise Architecture
Certified Implementation Specialist – Application Portfolio Management - Retiring Soon2
Field Service Management (FSM)
Certified Implementation Specialist – Field Service Management24
Financial Services Operations - Banking
Suite Certification - FSO Banking and Wealth Management Professional1
Hardware Asset Management (HAM)
Certified Implementation Specialist – Hardware Asset Management1
Human Resources (HR)
Suite Certification - HR Professional2
ITOM Health
Certified Implementation Specialist – Event Management2
ITSM Standard
Certified Implementation Specialist – IT Service Management1Micro-Certification - CMDB Health1Micro-Certification - Configure the CMDB1Micro-Certification - Service Portal1
Now Assist for Customer Service Management (CSM)
Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite2
Software Asset Management (SAM)
Certified Implementation Specialist – Software Asset Management1
Strategic Portfolio Management Pro
Certified Implementation Specialist – Strategic Portfolio Management7Micro-Certification - Agile and Test Management Implementation3
Vulnerability Response
Certified Implementation Specialist – Vulnerability Response1
Expertise classification
Embodies experience, knowledge, and education.
Certified Technical Architect (CTA)
The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives.
Skilled individual(s)4
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s)20
Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s)47
Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s)48
Focus industries
Self-declared by partner.
Energy and Utilities
Government
Healthcare and Life Sciences
Manufacturing
Retail and Hospitality
Telecom Media Technology
Location and coverage
The partner’s coverage location, validated by ServiceNow.
ResellerConsulting & ImplementationRegional CoverageCountry CoveragePartner Office Locations
Americas
Canada, United StatesNew York, United States
Europe, Middle East & Africa
Austria, Switzerland, Germany, The NetherlandsWalldorf, GermanyRegional CoverageCountry CoveragePartner Office Locations
Americas
United StatesNew York, United States
Europe, Middle East & Africa
Austria, Switzerland, Germany, The NetherlandsWalldorf, Germany
Partner resources and collateral
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Additional resources
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Topics
The ServiceNow Reseller Partner program
The ServiceNow Service Provider Partner Program
The ServiceNow Consulting & Implementation Partner Program
The ServiceNow Build Partner Program