Evora delivers innovative digital maintenance and service solutions based on best practices, real-life scenarios, and leading-edge technologies. Evora is a trusted partner for utilities, chemicals, pharmaceuticals & life sciences, transportation, public services & education, mining, oil & gas, and manufacturing industries. As an international system integrator with focus on mobile workforce management and user experience (UX), we understand and support the business needs of global and regional companies independent of their size. Our offering includes software development, quality assurance services and system integration based on standard components and products, as well as support & application management. Whether ServiceNow, SAP or Click (by Salesforce), we find the right tool for integrated planning, scheduling and mobile solutions that delight users. By implementing best-practice solutions while optimizing their processes we help our customers to be successful in tomorrow's world.
Evora IT Solutions
Evora is the trusted partner for innovative digital maintenance and field service solutions based on real-life scenarios & leading-edge technologies.
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Customer satisfaction score
4.42 out of 5
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
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Offering(s)
1
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Headquarters
New York, New York, United States
Evora IT Solutions
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Partner Types
Solutions and Offerings
Product Line Achievements
Product Certifications
Expertise Classification
Accreditations
Focus Industries
Location
Resources
About Evora IT Solutions
Evora delivers innovative digital maintenance and service solutions based on best practices, real-life scenarios, and leading-edge technologies. Evora is a trusted partner for utilities, chemicals, pharmaceuticals & life sciences, transportation, public services & education, mining, oil & gas, and manufacturing industries. As an international system integrator with focus on mobile workforce management and user experience (UX), we understand and support the business needs of global and regional companies independent of their size. Our offering includes software development, quality assurance services and system integration based on standard components and products, as well as support & application management. Whether ServiceNow, SAP or Click (by Salesforce), we find the right tool for integrated planning, scheduling and mobile solutions that delight users. By implementing best-practice solutions while optimizing their processes we help our customers to be successful in tomorrow's world.
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Partner Types
Operates in the following capacities.
Reseller
Markets and resells ServiceNow products and packaged services.
Partner segment
Registered
The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segment
Premier
The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Solutions and offerings
Built with ServiceNow Offering
Partners with offerings built in conjunction with the Now platform.
Offering(s)
1
Customer Experience
Field Service Management Transformation
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Product line achievements
Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
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Product Line Achievement not earned
Product Line Achievement earned in Geo
Validated Practice in Geo
Product Line
AMS
Americas
EMEA
Europe, Middle East, Africa
APJ
Asia Pacific, Japan
Global
Customer Service Management (CSM)
Deployments
Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.
2
Average CSAT
Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.
3.83
Skilled Individuals
Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.
7
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Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
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App Engine
ServiceNow Certified Application Developer
29
Customer Service Management (CSM)
Suite Certification - CSM Professional
7
Enterprise Architecture
Certified Implementation Specialist – Application Portfolio Management - Retiring Soon
2
Field Service Management (FSM)
Certified Implementation Specialist – Field Service Management
24
Financial Services Operations - Banking
Suite Certification - FSO Banking and Wealth Management Professional
1
Hardware Asset Management (HAM)
Certified Implementation Specialist – Hardware Asset Management
1
Human Resources (HR)
Suite Certification - HR Professional
2
ITOM Health
Certified Implementation Specialist – Event Management
2
ITSM Standard
Certified Implementation Specialist – IT Service Management
1
Micro-Certification - CMDB Health
1
Micro-Certification - Configure the CMDB
1
Micro-Certification - Service Portal
1
Now Assist for Customer Service Management (CSM)
Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite
2
Software Asset Management (SAM)
Certified Implementation Specialist – Software Asset Management
1
Strategic Portfolio Management Pro
Certified Implementation Specialist – Strategic Portfolio Management
7
Micro-Certification - Agile and Test Management Implementation
3
Vulnerability Response
Certified Implementation Specialist – Vulnerability Response
1
Expertise classification
Embodies experience, knowledge, and education.
Certified Technical Architect (CTA)
The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives.
Skilled individual(s)
4
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s)
20
Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s)
47
Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s)
48
Focus industries
Self-declared by partner.
Energy and Utilities
Government
Healthcare and Life Sciences
Manufacturing
Retail and Hospitality
Telecom Media Technology
Location and coverage
The partner’s coverage location, validated by ServiceNow.
Reseller
Consulting & Implementation
Regional Coverage
Country Coverage
Partner Office Locations
Americas
Canada, United States
New York, United States
Europe, Middle East & Africa
Austria, Switzerland, Germany, The Netherlands
Walldorf, Germany
Regional Coverage
Country Coverage
Partner Office Locations
Americas
United States
New York, United States
Europe, Middle East & Africa
Austria, Switzerland, Germany, The Netherlands
Walldorf, Germany
Partner resources and collateral
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Partner Team
Additional resources
ServiceNow Store
Learn more about Partner Programs
Topics
The ServiceNow Reseller Partner Program
The ServiceNow Service Provider Partner Program
The ServiceNow Consulting & Implementation Partner Program
The ServiceNow Build Partner Program