Evora delivers innovative digital maintenance and service solutions based on best practices, real-life scenarios, and leading-edge technologies. Evora is a trusted partner for utilities, chemicals, pharmaceuticals & life sciences, transportation, public services & education, mining, oil & gas, and manufacturing industries. As an international system integrator with focus on mobile workforce management and user experience (UX), we understand and support the business needs of global and regional companies independent of their size. Our offering includes software development, quality assurance services and system integration based on standard components and products, as well as support & application management. Whether ServiceNow, SAP or Click (by Salesforce), we find the right tool for integrated planning, scheduling and mobile solutions that delight users. By implementing best-practice solutions while optimizing their processes we help our customers to be successful in tomorrow's world.
Evora IT Solutions Evora is the trusted partner for innovative digital maintenance and field service solutions based on real-life scenarios & leading-edge technologies. Contact Partner Visit Website Customer satisfaction score 4.33 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store Offering(s) 1 See all applications and solutions Headquarters New York, New York, United States
Evora IT Solutions Contact Partner Partner Types Solutions and Offerings Product Line Achievements Product Certifications Expertise Classification Accreditations Focus Industries Location Resources
About Evora IT Solutions Evora delivers innovative digital maintenance and service solutions based on best practices, real-life scenarios, and leading-edge technologies. Evora is a trusted partner for utilities, chemicals, pharmaceuticals & life sciences, transportation, public services & education, mining, oil & gas, and manufacturing industries. As an international system integrator with focus on mobile workforce management and user experience (UX), we understand and support the business needs of global and regional companies independent of their size. Our offering includes software development, quality assurance services and system integration based on standard components and products, as well as support & application management. Whether ServiceNow, SAP or Click (by Salesforce), we find the right tool for integrated planning, scheduling and mobile solutions that delight users. By implementing best-practice solutions while optimizing their processes we help our customers to be successful in tomorrow's world. Load More Load Less
Partner Types Operates in the following capacities. Reseller Markets and resells ServiceNow products and packaged services. Partner segment Registered The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Consulting & Implementation Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support. Partner segment Premier The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results. 
Solutions and offerings Built with ServiceNow Offering Partners with offerings built in conjunction with the Now platform.
Offering(s) 1
Customer Experience Field Service Management Transformation Get Offering View All
Product line achievements Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
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Product Line Achievement not earned Product Line Achievement earned in Geo Validated Practice in Geo Product Line AMS Americas EMEA Europe, Middle East, Africa APJ Asia Pacific, Japan Global Customer Service Management (CSM) Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 1 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 3 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 21 Show All
Product certifications Holds one or more ServiceNow credentials and competitive differentiation. Expand All Collapse All App Engine ServiceNow Certified Application Developer 29 Customer Service Management (CSM) Suite Certification - CSM Professional 7 Enterprise Architecture Certified Implementation Specialist – Application Portfolio Management - Retiring Soon 2 Field Service Management (FSM) Certified Implementation Specialist – Field Service Management 24 Financial Services Operations - Banking Suite Certification - FSO Banking and Wealth Management Professional 1 Hardware Asset Management (HAM) Certified Implementation Specialist – Hardware Asset Management 1 Human Resources (HR) Suite Certification - HR Professional 2 ITOM Health Certified Implementation Specialist – Event Management 2 ITSM Standard Certified Implementation Specialist – IT Service Management 1 Micro-Certification - CMDB Health 1 Micro-Certification - Configure the CMDB 1 Micro-Certification - Service Portal 1 Now Assist for Customer Service Management (CSM) Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite 2 Software Asset Management (SAM) Certified Implementation Specialist – Software Asset Management 1 Strategic Portfolio Management Pro Certified Implementation Specialist – Strategic Portfolio Management 7 Micro-Certification - Agile and Test Management Implementation 3 Vulnerability Response Certified Implementation Specialist – Vulnerability Response 1
Expertise classification Embodies experience, knowledge, and education. Certified Technical Architect (CTA) The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives. Skilled individual(s) 4
Accreditations Certifies the level of training and expert knowledge. Presales Accreditation Certified ServiceNow staff who determine the appropriate products to introduce as a solution. Accreditation(s) 20 Sales Accreditation Sales staff who understand the value of the Now Platform and are certified ServiceNow experts. Accreditation(s) 47 Delivery Accreditation Internal implementation specialists with industry experience and proven knowledge on the Now Platform. Accreditation(s) 48
Focus industries Self-declared by partner. Energy and Utilities Government Healthcare and Life Sciences Manufacturing Retail and Hospitality Telecom Media Technology
Location and coverage The partner’s coverage location, validated by ServiceNow. Reseller Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Americas Canada, United States New York, United States Europe, Middle East & Africa Austria, Switzerland, Germany, The Netherlands Walldorf, Germany Regional Coverage Country Coverage Partner Office Locations Americas United States New York, United States Europe, Middle East & Africa Austria, Switzerland, Germany, The Netherlands Walldorf, Germany
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