For customers who want to be able to confidently drive the innovative services and experiences their customers and employees want, we bring together Fujitsu's heritage of trust, respect and driving positive business outcomes, with the Now Platform's proven power to create great people experiences, to drive value and business change, enabling businesses to responsibly and effectively perform – not only today, but in tomorrow's digital world too. Our partnerships single-minded focus on delivering value to the user enables us to act as the end-end solution for our customers, positively changing the way organizations work, operate and serve, creating the foundation for great experiences and positive business outcomes. In August 2022, Fujitsu has acquired Enable Professional Services Pty Ltd an Elite sales, technology and services partner in the APJ region and the ServiceNow 2020, 2021 and 2022 APJ Elite partner of the year.
Fujitsu ServiceNow and Fujitsu co-create value for customers through a partnership approach and focus on improving the experiences of people. Contact Partner Visit Website Customer satisfaction score 4.52 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store Offering(s) 6 See all applications and solutions Headquarters London, London, United Kingdom
Fujitsu Contact Partner Partner Types Specialization Solutions and Offerings Product Line Achievements Product Certifications Expertise Classification Accreditations Awards Focus Industries Location Resources
About Fujitsu For customers who want to be able to confidently drive the innovative services and experiences their customers and employees want, we bring together Fujitsu's heritage of trust, respect and driving positive business outcomes, with the Now Platform's proven power to create great people experiences, to drive value and business change, enabling businesses to responsibly and effectively perform – not only today, but in tomorrow's digital world too. Our partnerships single-minded focus on delivering value to the user enables us to act as the end-end solution for our customers, positively changing the way organizations work, operate and serve, creating the foundation for great experiences and positive business outcomes. In August 2022, Fujitsu has acquired Enable Professional Services Pty Ltd an Elite sales, technology and services partner in the APJ region and the ServiceNow 2020, 2021 and 2022 APJ Elite partner of the year. Load More Load Less
Partner Types Operates in the following capacities. Reseller Markets and resells ServiceNow products and packaged services. Partner segment Elite The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Service Provider Delivers as-a-service and managed services to drive customer success at scale. Partner segment Elite The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Consulting & Implementation Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support. Partner segment Elite The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Build Builds solutions and apps/integrations made available on the ServiceNow Store. Partner segment Platform The segments include Registered, Platform, Advanced Platform, Strategic Platform and Global Elite, and are based on the number of competencies, capabilities, and customer success results. 
Partner Specialization & Advanced Specialization Recognition of partners who have deep product knowledge, expert selling skills, proven customer success, and unique offerings in key ServiceNow solution areas. View All
Solutions and offerings Built with ServiceNow Offering Partners with offerings built in conjunction with the Now platform.
 Offering(s) 6 Technology Excellence Fujitsu ServiceOps Launchpad Get Offering Customer Experience Fujitsu Retail LaunchPad Get Offering Customer Experience Fujitsu CASE + ServiceNow Impact Get Offering Employee Experience HRSD Launchpad Get Offering Hyperautomation and Low Code ERP Transformation Accelerator Get Offering Customer Experience Citizen Services Hub Get Offering View All
Product line achievements Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
 Explore all ServiceNow Products Product Line Achievement not earned Product Line Achievement earned in Geo Validated Practice in Geo Product Line AMS Americas EMEA Europe, Middle East, Africa APJ Asia Pacific, Japan Global App Engine Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 2 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.5 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 1971 Customer Service Management (CSM) Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 8 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.9 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 468 Hardware Asset Management (HAM) Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 2 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 5 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 243 Human Resources (HR) Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 4 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.92 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 486 ITOM Health Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 4 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.88 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 339 ITOM Visibility Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 10 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.4 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 132 ITSM Pro Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 2 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 54 ITSM Standard Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 24 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.33 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 147 Risk, Resilience, Sustainability Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 9 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.74 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 36 Strategic Portfolio Management Standard Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 3 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 5 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 237 Workflow Data Fabric Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 3 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.5 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 21 Show All
Product certifications Holds one or more ServiceNow credentials and competitive differentiation. Expand All Collapse All App Engine ServiceNow Certified Application Developer 657 Clinical Device Management (CDM) Clinical Device Management 7 Customer Service Management (CSM) Suite Certification - CSM Professional 156 Enterprise Architecture Certified Implementation Specialist – Application Portfolio Management - Retiring Soon 30 Enterprise Architecture Implementation Delivery Accreditation 11 Field Service Management (FSM) Certified Implementation Specialist – Field Service Management 54 Financial Services Operations - Banking Suite Certification - FSO Banking and Wealth Management Professional 30 Hardware Asset Management (HAM) Certified Implementation Specialist – Hardware Asset Management 81 Healthcare & Life Sciences Suite Certification - Healthcare and Life Sciences Management Professional 28 Human Resources (HR) Suite Certification - HR Professional 162 ITOM Health Certified Implementation Specialist – Event Management 113 ITOM Visibility Certified Implementation Specialist – Discovery 44 Certified Implementation Specialist – Service Mapping 44 ITSM Pro Micro-Certification – DevOps Change Velocity 18 Suite Certification - ITSM Professional 18 ITSM Standard Certified Implementation Specialist – IT Service Management 49 Micro-Certification - CMDB Health 67 Micro-Certification - Configure the CMDB 67 Micro-Certification - Service Portal 67 Now Assist for Creator Now Assist for Creator Implementation Delivery Accreditation 80 Now Assist for Customer Service Management (CSM) Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite 99 Now Assist for HR Service Delivery (HRSD) Suite Certification - Now Assist for HR Service Delivery Pro Plus 102 Now Assist for IT Service Management (ITSM) Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite 277 Public Sector Digital Services Suite Certification - Public Sector Digital Services (PSDS) 30 Risk, Resilience, Sustainability Certified Implementation Specialist – Risk and Compliance 12 Certified Implementation Specialist – Third-party Risk Management (TPRM) 12 Security Incident Response Certified Implementation Specialist – Security Incident Response 46 Software Asset Management (SAM) Certified Implementation Specialist – Software Asset Management 74 Strategic Portfolio Management Pro Micro-Certification - Agile and Test Management Implementation 22 Strategic Portfolio Management Standard Certified Implementation Specialist – Strategic Portfolio Management 101 Vulnerability Response Certified Implementation Specialist – Vulnerability Response 52 Workflow Data Fabric Suite Certification - Workflow Data Fabric 7
Expertise classification Embodies experience, knowledge, and education. Certified Master Architect (CMA) The Master Architect is a trusted technical advisor and a valued partner on the digital transformation journey with ServiceNow. Skilled individual(s) 13 Certified Technical Architect (CTA) The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives. Skilled individual(s) 92
Accreditations Certifies the level of training and expert knowledge. Presales Accreditation Certified ServiceNow staff who determine the appropriate products to introduce as a solution. Accreditation(s) 346 Sales Accreditation Sales staff who understand the value of the Now Platform and are certified ServiceNow experts. Accreditation(s) 1888 Delivery Accreditation Internal implementation specialists with industry experience and proven knowledge on the Now Platform. Accreditation(s) 949
Awards View All
Focus industries Self-declared by partner. Education Energy and Utilities Financial Services Government Healthcare and Life Sciences Manufacturing Retail and Hospitality Service Provider Telecom Media Technology Transportation and Logistics
Location and coverage The partner’s coverage location, validated by ServiceNow. Reseller Service Provider Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Americas Bermuda, Brazil, Canada, Jamaica, Puerto Rico, United States, Virgin Islands (USA) Toronto, Canada | Richardson, United States Asia Pacific & Japan Australia, Hong Kong, Indonesia, Japan, South Korea, Malaysia, New Zealand, Philippines, Singapore, Thailand, Taiwan, Vietnam Docklands, Sydney, Australia | Kowloon Bay, Hong Kong | Jakarta, Indonesia | Chiyoda-ku, Kawasaki-shi, Japan | Jongno-Gu, South Korea | Cyberjaya, Kuala Lumpur, Malaysia | Wellington, New Zealand | Makati City, Philippines | Singapore, Singapore | Klongtoey, Thailand | Taipei City, Taiwan | Hanoi, Vietnam Europe, Middle East & Africa Austria, Belgium, Switzerland, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Ireland, Iceland, Liechtenstein, Lithuania, Luxembourg, Latvia, The Netherlands, Poland, Portugal, Sweden Wien, Austria | Anderlecht, Machelen (Diegem), Belgium | Regensdorf, Switzerland | Munich, Germany | Ballerup, Denmark | Pozuelo de Alarcon, Spain | Helsinki, Finland | Asnières sur Seine Cedex, France | London, United Kingdom | Dublin, Ireland | Capellen, Luxembourg | De Meern, The Netherlands | Lisboa, Portugal | Kista, Sweden Regional Coverage Country Coverage Partner Office Locations Americas Canada, Cayman Islands, United States Toronto, Canada | Richardson, United States Asia Pacific & Japan Australia, Japan, South Korea, Malaysia, New Zealand, Singapore, Thailand, Taiwan Docklands, Sydney, Australia | Chiyoda-ku, Kawasaki-shi, Japan | Jongno-Gu, South Korea | Cyberjaya, Kuala Lumpur, Malaysia | Wellington, New Zealand | Singapore, Singapore | Klongtoey, Thailand | Taipei City, Taiwan Europe, Middle East & Africa Austria, Belgium, Switzerland, Germany, Denmark, Spain, Finland, France, United Kingdom, Ireland, Iceland, Italy, Liechtenstein, Luxembourg, The Netherlands, Norway, Poland, Portugal, Sweden Wien, Austria | Anderlecht, Machelen (Diegem), Belgium | Regensdorf, Switzerland | Munich, Germany | Ballerup, Denmark | Pozuelo de Alarcon, Spain | Helsinki, Finland | Asnières sur Seine Cedex, France | London, United Kingdom | Dublin, Ireland | Capellen, Luxembourg | De Meern, The Netherlands | Lisboa, Portugal | Kista, Sweden Regional Coverage Country Coverage Partner Office Locations Americas Canada, Cayman Islands, United States Toronto, Canada | Richardson, United States Asia Pacific & Japan Australia, Hong Kong, India, Japan, South Korea, Malaysia, New Zealand, Singapore, Thailand, Vietnam Docklands, Sydney, Australia | Kowloon Bay, Hong Kong | Pimpri-Chinchwad, India | Chiyoda-ku, Kawasaki-shi, Japan | Jongno-Gu, South Korea | Cyberjaya, Kuala Lumpur, Malaysia | Wellington, New Zealand | Singapore, Singapore | Klongtoey, Thailand | Hanoi, Vietnam Europe, Middle East & Africa Austria, Belgium, Switzerland, Germany, Denmark, Spain, Finland, France, United Kingdom, Iceland, Luxembourg, The Netherlands, Portugal, Sweden Wien, Austria | Anderlecht, Machelen (Diegem), Belgium | Regensdorf, Switzerland | Munich, Germany | Ballerup, Denmark | Pozuelo de Alarcon, Spain | Helsinki, Finland | Asnières sur Seine Cedex, France | London, United Kingdom | Capellen, Luxembourg | De Meern, The Netherlands | Lisboa, Portugal | Kista, Sweden
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