MavenNext is a technology consulting company that focuses on Enterprise IT advisory, technical solutions, and implementations around ITSM, custom development, and integrations focused on the ServiceNow platform. The founders have a combined 40 plus years in IT with 20 total years of ServiceNow consulting and implementation experience. With this volume of experience in ServiceNow, MavenNext professional services firm offers enormous technical expertise, proven techniques, and methodologies that are unparalleled in the partner ecosystem. Our team consists of industry veterans who have been consulting and delivering professional services specifically on the ServiceNow platform for many years. MavenNext core offerings focus on Initial Implementations (Core Configuration), IT Service Management (ITSM), IT Asset Management (ITAM), CMDB, GRC, Portal, Integrations, and Virtual Administration Services. Consulting on Process engineering and re-engineering is a foundation of our approach.
MavenNext
MavenNext is a dedicated ServiceNow process advisory and technical consultancy. With over 20 years of business process and ServiceNow expertise.
Contact Partner Visit Website Customer satisfaction score 4.67 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store See all applications and solutions Headquarters Columbus, Ohio, United States
MavenNext Contact Partner Partner Types Product Line Achievements Product Certifications Expertise Classification Accreditations Focus Industries Location Resources
About MavenNext MavenNext is a technology consulting company that focuses on Enterprise IT advisory, technical solutions, and implementations around ITSM, custom development, and integrations focused on the ServiceNow platform. The founders have a combined 40 plus years in IT with 20 total years of ServiceNow consulting and implementation experience. With this volume of experience in ServiceNow, MavenNext professional services firm offers enormous technical expertise, proven techniques, and methodologies that are unparalleled in the partner ecosystem. Our team consists of industry veterans who have been consulting and delivering professional services specifically on the ServiceNow platform for many years. MavenNext core offerings focus on Initial Implementations (Core Configuration), IT Service Management (ITSM), IT Asset Management (ITAM), CMDB, GRC, Portal, Integrations, and Virtual Administration Services. Consulting on Process engineering and re-engineering is a foundation of our approach. Load More Load Less
Partner Types
Operates in the following capacities.
Reseller
Markets and resells ServiceNow products and packaged services.
Partner segment Registered The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segment Specialist The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results. 
Product line achievements
Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
 Explore all ServiceNow Products Product Line Achievement not earned Product Line Achievement earned in Geo Validated Practice in Geo Product Line AMS Americas EMEA Europe, Middle East, Africa APJ Asia Pacific, Japan Global ITSM Standard Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 3 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.67 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 6 Show All
Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
Expand All Collapse All App Engine ServiceNow Certified Application Developer 8 Customer Service Management (CSM) Suite Certification - CSM Professional 8 Field Service Management (FSM) Certified Implementation Specialist – Field Service Management 2 Financial Services Operations - Banking Suite Certification - FSO Banking and Wealth Management Professional 7 Hardware Asset Management (HAM) Certified Implementation Specialist – Hardware Asset Management 4 Human Resources (HR) Suite Certification - HR Professional 5 ITOM Health Certified Implementation Specialist – Event Management 1 ITOM Visibility Certified Implementation Specialist – Discovery 1 Certified Implementation Specialist – Service Mapping 1 ITSM Pro Micro-Certification – DevOps Change Velocity 3 Suite Certification - ITSM Professional 3 ITSM Standard Certified Implementation Specialist – IT Service Management 6 Micro-Certification - CMDB Health 9 Micro-Certification - Configure the CMDB 9 Micro-Certification - Service Portal 9 Now Assist for HR Service Delivery (HRSD) Suite Certification - Now Assist for HR Service Delivery Pro Plus 1 Security Incident Response Certified Implementation Specialist – Security Incident Response 1 Software Asset Management (SAM) Certified Implementation Specialist – Software Asset Management 4 Strategic Portfolio Management Pro Micro-Certification - Agile and Test Management Implementation 2 Strategic Portfolio Management Standard Certified Implementation Specialist – Strategic Portfolio Management 6 Vulnerability Response Certified Implementation Specialist – Vulnerability Response 2
Expertise classification
Embodies experience, knowledge, and education.
Certified Technical Architect (CTA)
The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives.
Skilled individual(s) 1
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s) 6 Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s) 9 Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s) 12
Focus industries
Self-declared by partner.
Education Financial Services Healthcare and Life Sciences Manufacturing
Location and coverage
The partner’s coverage location, validated by ServiceNow.
Reseller Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Americas United States Columbus, United States Regional Coverage Country Coverage Partner Office Locations Americas United States Columbus, United States
Partner resources and collateral
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Partner Team Additional resources ServiceNow Store Learn more about Partner Programs Topics The ServiceNow Reseller Partner Program The ServiceNow Service Provider Partner Program The ServiceNow Consulting & Implementation Partner Program The ServiceNow Build Partner Program