Pulsar is a specialist boutique ServiceNow partner with teams across the UK and South Africa. They deliver agile, end to end transformation across Operational Excellence, and Employee, Customer, and Technology Experience, covering strategy, advisory, technical delivery, innovative change delivery, and value realisation. Services include Client Side Advisory, Programme & Architecture Assurance, Technical Deployment, and our Change and Innovation team, underpinned by agile delivery frameworks designed for fast, measurable outcomes. Pulsar prioritises rapid time to value, strong platform adoption, and clear, demonstrable ROI. Guided by the precision of cosmic pulsars, their approach is energetic, stakeholder led, and outcome driven. With deep domain expertise across ITSM, ITOM, IRM, HRSD, TPRM, SecOps, CSM and AI, Pulsars certified consultants act as trusted critical friends. Their culture fosters innovation, sustainability, and meaningful change, making them essential to engage with.
Pulsar Consulting Ltd
Specialist boutique ServiceNow partner delivering agile, scalable solutions across Operational, Employee, Customer and Tech Experience to drive value.
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Customer satisfaction score
4.88 out of 5
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
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Offering(s)
1
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Headquarters
Yateley, Hampshire, United Kingdom
Pulsar Consulting Ltd
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Partner Types
Solutions and Offerings
Product Line Achievements
Product Certifications
Accreditations
Focus Industries
Location
Resources
About Pulsar Consulting Ltd
Pulsar is a specialist boutique ServiceNow partner with teams across the UK and South Africa. They deliver agile, end to end transformation across Operational Excellence, and Employee, Customer, and Technology Experience, covering strategy, advisory, technical delivery, innovative change delivery, and value realisation. Services include Client Side Advisory, Programme & Architecture Assurance, Technical Deployment, and our Change and Innovation team, underpinned by agile delivery frameworks designed for fast, measurable outcomes. Pulsar prioritises rapid time to value, strong platform adoption, and clear, demonstrable ROI. Guided by the precision of cosmic pulsars, their approach is energetic, stakeholder led, and outcome driven. With deep domain expertise across ITSM, ITOM, IRM, HRSD, TPRM, SecOps, CSM and AI, Pulsars certified consultants act as trusted critical friends. Their culture fosters innovation, sustainability, and meaningful change, making them essential to engage with.
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Partner Types
Operates in the following capacities.
Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segment
Premier
The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Solutions and offerings
Built with ServiceNow Offering
Partners with offerings built in conjunction with the Now platform.
Offering(s)
1
Employee Experience
Turbo Charge HR Employee Experience
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Product line achievements
Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
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Product Line Achievement not earned
Product Line Achievement earned in Geo
Validated Practice in Geo
Product Line
AMS
Americas
EMEA
Europe, Middle East, Africa
APJ
Asia Pacific, Japan
Global
Risk, Resilience, Sustainability
Deployments
Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.
4
Average CSAT
Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.
5
Skilled Individuals
Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.
7
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Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
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App Engine
ServiceNow Certified Application Developer
5
Enterprise Architecture
Certified Implementation Specialist – Application Portfolio Management - Retiring Soon
1
Field Service Management (FSM)
Certified Implementation Specialist – Field Service Management
2
Human Resources (HR)
Suite Certification - HR Professional
3
ITOM Health
Certified Implementation Specialist – Event Management
3
ITOM Visibility
Certified Implementation Specialist – Discovery
1
Certified Implementation Specialist – Service Mapping
1
ITSM Standard
Certified Implementation Specialist – IT Service Management
1
Micro-Certification - CMDB Health
1
Micro-Certification - Configure the CMDB
1
Micro-Certification - Service Portal
1
Now Assist for IT Service Management (ITSM)
Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite
1
Risk, Resilience, Sustainability
Certified Implementation Specialist – Risk and Compliance
7
Certified Implementation Specialist – Third-party Risk Management (TPRM)
7
Security Incident Response
Certified Implementation Specialist – Security Incident Response
2
Software Asset Management (SAM)
Certified Implementation Specialist – Software Asset Management
1
Strategic Portfolio Management Standard
Certified Implementation Specialist – Strategic Portfolio Management
2
Vulnerability Response
Certified Implementation Specialist – Vulnerability Response
1
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s)
10
Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s)
12
Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s)
17
Focus industries
Self-declared by partner.
Education
Energy and Utilities
Financial Services
Government
Healthcare and Life Sciences
Manufacturing
Service Provider
TMT
Telecom Media Technology
Transportation and Logistics
Location and coverage
The partner’s coverage location, validated by ServiceNow.
Consulting & Implementation
Regional Coverage
Country Coverage
Partner Office Locations
Europe, Middle East & Africa
United Kingdom, South Africa
Yateley, United Kingdom
Partner resources and collateral
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Partner Team
Additional resources
ServiceNow Store
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Topics
The ServiceNow Reseller Partner Program
The ServiceNow Service Provider Partner Program
The ServiceNow Consulting & Implementation Partner Program
The ServiceNow Build Partner Program