Created in 1987, Stefanini is a $1B global IT provider of business solutions with locations in 39 countries. We provide onshore, offshore and nearshore IT services, including applications, workplace infrastructure, digital and advisory services to enterprises around the world. We utilize our long-term partnership with ServiceNow by leveraging our practical service management expertise. Stefanini's ServiceNow practice provides a full-service offering, including strategic consulting, implementation, and a fully managed services solution supporting over 250,000 end users. This unique approach is most evident in Stefanini's TotalCare for ServiceNow managed services offering. As a ServiceNow sales, services, technology and managed services provider, our comprehensive solution is comprised of highly differentiated offerings, expert capabilities, and global reach—positioning us to uniquely deliver to the ever-changing business needs. Learn more at http://www.stefanini.com
Stefanini
Stefanini is a customer-centric managed service provider with deep experience in innovating and leading customers through the digital journey.
Contact Partner Visit Website Customer satisfaction score 4.81 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store See all applications and solutions Headquarters Southfield, Michigan, United States
Stefanini Contact Partner Partner Types Product Line Achievements Product Certifications Accreditations Focus Industries Location Resources
About Stefanini Created in 1987, Stefanini is a $1B global IT provider of business solutions with locations in 39 countries. We provide onshore, offshore and nearshore IT services, including applications, workplace infrastructure, digital and advisory services to enterprises around the world. We utilize our long-term partnership with ServiceNow by leveraging our practical service management expertise. Stefanini's ServiceNow practice provides a full-service offering, including strategic consulting, implementation, and a fully managed services solution supporting over 250,000 end users. This unique approach is most evident in Stefanini's TotalCare for ServiceNow managed services offering. As a ServiceNow sales, services, technology and managed services provider, our comprehensive solution is comprised of highly differentiated offerings, expert capabilities, and global reach—positioning us to uniquely deliver to the ever-changing business needs. Learn more at http://www.stefanini.com Load More Load Less
Partner Types
Operates in the following capacities.
Reseller
Markets and resells ServiceNow products and packaged services.
Partner segment Specialist The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Service Provider
Delivers as-a-service and managed services to drive customer success at scale.
Partner segment Specialist The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segment Premier The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Build
Builds solutions and apps/integrations made available on the ServiceNow Store.
Partner segment Registered The segments include Registered, Platform, Advanced Platform, Strategic Platform and Global Elite, and are based on the number of competencies, capabilities, and customer success results. 
Product line achievements
Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
 Explore all ServiceNow Products Product Line Achievement not earned Product Line Achievement earned in Geo Validated Practice in Geo Product Line AMS Americas EMEA Europe, Middle East, Africa APJ Asia Pacific, Japan Global ITSM Standard Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 2 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 5 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 8 Show All
Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
Expand All Collapse All App Engine ServiceNow Certified Application Developer 29 Customer Service Management (CSM) Suite Certification - CSM Professional 4 Enterprise Architecture Certified Implementation Specialist – Application Portfolio Management - Retiring Soon 1 Enterprise Architecture Implementation Delivery Accreditation 1 Field Service Management (FSM) Certified Implementation Specialist – Field Service Management 1 Hardware Asset Management (HAM) Certified Implementation Specialist – Hardware Asset Management 2 Human Resources (HR) Suite Certification - HR Professional 5 ITOM Health Certified Implementation Specialist – Event Management 3 ITOM Visibility Certified Implementation Specialist – Discovery 1 Certified Implementation Specialist – Service Mapping 1 ITSM Pro Micro-Certification – DevOps Change Velocity 3 Suite Certification - ITSM Professional 3 ITSM Standard Certified Implementation Specialist – IT Service Management 8 Micro-Certification - CMDB Health 11 Micro-Certification - Configure the CMDB 11 Micro-Certification - Service Portal 11 Now Assist for Creator Now Assist for Creator Implementation Delivery Accreditation 2 Now Assist for Customer Service Management (CSM) Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite 3 Now Assist for HR Service Delivery (HRSD) Suite Certification - Now Assist for HR Service Delivery Pro Plus 4 Now Assist for IT Service Management (ITSM) Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite 8 Software Asset Management (SAM) Certified Implementation Specialist – Software Asset Management 2 Strategic Portfolio Management Pro Certified Implementation Specialist – Strategic Portfolio Management 7 Micro-Certification - Agile and Test Management Implementation 3 Workflow Data Fabric Suite Certification - Workflow Data Fabric 1
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s) 43 Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s) 59 Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s) 62
Focus industries
Self-declared by partner.
Financial Services Government Healthcare and Life Sciences Manufacturing Telecom Media Technology
Location and coverage
The partner’s coverage location, validated by ServiceNow.
Reseller Service Provider Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Americas United States Southfield, United States Europe, Middle East & Africa Belgium, Switzerland, Czech Republic, Germany, Denmark, Finland, France, United Kingdom, Hungary, Italy, The Netherlands, Norway, Poland, Sweden Zaventem, Belgium | Torino, Italy Regional Coverage Country Coverage Partner Office Locations Americas United States Southfield, United States Europe, Middle East & Africa Austria, Belgium, Switzerland, Czech Republic, Germany, Denmark, Spain, Finland, France, United Kingdom, Greece, Ireland, Italy, The Netherlands, Norway, Poland, Portugal Zaventem, Belgium | Torino, Italy Regional Coverage Country Coverage Partner Office Locations Americas Brazil, United States Jaguariuna, Brazil | Southfield, United States Europe, Middle East & Africa Belgium, Germany, Finland, France, United Kingdom, Italy, Luxembourg, The Netherlands Zaventem, Belgium | Torino, Italy
Partner resources and collateral
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Partner Team Additional resources ServiceNow Store Learn more about Partner Programs Topics The ServiceNow Reseller Partner Program The ServiceNow Service Provider Partner Program The ServiceNow Consulting & Implementation Partner Program The ServiceNow Build Partner Program