Empower your decision-making with a unified analytics experience. Centralize performance insights for quick sharing and proactive service optimization.
Put the power of unified analytics to work
Centralize performance analytics, user experience analytics, and reporting in one location. Share actionable insights quickly and easily.
Improve business performance
Create proactive data visualizations to help optimize services and delivery, improve processes, and stay aligned with organizational goals.
Enhance user experiences
Monitor user experience analytics across ServiceNow AI Platform applications to better understand user interactions and adoption.
Deliver proactive insights
Get notified when a business process behaves unexpectedly. Inform users when results for a key performance indicator (KPI) change significantly.
Get fast information and visualizations
Visualize information from multiple data sources quickly. Share powerful data visualizations easily using predefined reports and dashboards.
Delve into your data and surface what matters
Surface relevant, actionable information across the platform automatically in dashboards and workspaces. Improve decision-making.
Explore related capabilities
Performance Analytics
Anticipate trends, prioritize resources, and continuously improve with real-time analytics.
Reporting
Create on-demand reports using a single data model for instant, up-to-date insights.
Process Mining
Uncover trends and patterns using in-platform process mining.
Dig deeper
What is workflow automation?
What is intelligent automation?
What is process mining?
What is a key performance indicator (KPI)?
One platform to make work flow
Platform Analytics is a capability built into the ServiceNow AI Platform, the single cloud application platform that all ServiceNow products run on. Automate, simplify, and connect work across the enterprise to move your business forward.
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Supercharge your business
Find out how Platform Analytics works with other capabilities on the ServiceNow AI Platform to help move your business forward. One platform, one architecture, and one data model for your entire organization.
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