89 Solutions is the first and leading partner in Moveworks (EmployeeWorks) implementations, delivering the highest number of successful deployments globally. We specialize exclusively in ServiceNow Otto capabilities including Moveworks, Employee Slate. From initial strategy and deployment to advanced automation and continuous optimization, our team has delivered hundreds of production-ready use cases across IT, HR, Finance, and enterprise operations. End-to-end implementation across Employee Slate and Moveworks (EmployeeWorks) Complex system integrations Custom use case development Global rollouts Ongoing optimization and expansion 89S team has helped enterprises move beyond basic ticket deflection to full-scale AI-driven automation. 89 Solutions is the most experienced and trusted Moveworks partner measured by implementations, use cases delivered, and outcomes achieved.
89 Solutions USA, Inc 89 Solutions - The worlds most trusted Moveworks partner. Contact Partner Visit Website Customer satisfaction score 5 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store See all applications and solutions Headquarters Austin, Texas, United States
89 Solutions USA, Inc Contact Partner Partner Types Product Line Achievements Product Certifications Expertise Classification Accreditations Focus Industries Location Resources
About 89 Solutions USA, Inc 89 Solutions is the first and leading partner in Moveworks (EmployeeWorks) implementations, delivering the highest number of successful deployments globally. We specialize exclusively in ServiceNow Otto capabilities including Moveworks, Employee Slate. From initial strategy and deployment to advanced automation and continuous optimization, our team has delivered hundreds of production-ready use cases across IT, HR, Finance, and enterprise operations. End-to-end implementation across Employee Slate and Moveworks (EmployeeWorks) Complex system integrations Custom use case development Global rollouts Ongoing optimization and expansion 89S team has helped enterprises move beyond basic ticket deflection to full-scale AI-driven automation. 89 Solutions is the most experienced and trusted Moveworks partner measured by implementations, use cases delivered, and outcomes achieved. Load More Load Less
Partner Types Operates in the following capacities. Consulting & Implementation Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support. Partner segment Select The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results. 
Product line achievements Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
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Product Line Achievement not earned Product Line Achievement earned in Geo Validated Practice in Geo Product Line AMS Americas EMEA Europe, Middle East, Africa APJ Asia Pacific, Japan Global Moveworks Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 4 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 5 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 7 Show All
Product certifications Holds one or more ServiceNow credentials and competitive differentiation. Expand All Collapse All App Engine ServiceNow Certified Application Developer (CAD) 6 Business Continuity Management Micro-Certification - Business Continuity Management 2 Customer Service Management (CSM) Suite Certification - CSM Professional 3 Hardware Asset Management (HAM) Certified Implementation Specialist – Hardware Asset Management (CIS-HAM) 3 Human Resources (HR) Suite Certification - HR Professional 2 Moveworks Moveworks Agent Studio Fundamentals Delivery Accreditation 7 Moveworks Platform Implementation for Engineers Delivery Accreditation 7 Now Assist for Customer Service Management (CSM) Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite 1 Now Assist for HR Service Delivery (HRSD) Suite Certification - Now Assist for HR Service Delivery Pro Plus 2 Now Assist for IT Service Management (ITSM) Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite 1 Risk, Resilience, Sustainability Certified Implementation Specialist – Risk and Compliance (CIS-RC) 4 Security Incident Response Certified Implementation Specialist – Security Incident Response (CIS-SIR) 3 Software Asset Management (SAM) Certified Implementation Specialist – Software Asset Management (CIS-SAM) 3 Strategic Portfolio Management Standard Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) 1 Vulnerability Response Certified Implementation Specialist – Vulnerability Response (CIS-VR) 2
Expertise classification Embodies experience, knowledge, and education. Certified Master Architect (CMA) The Master Architect is a trusted technical advisor and a valued partner on the digital transformation journey with ServiceNow. Skilled individual(s) 1 Certified Technical Architect (CTA) The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives. Skilled individual(s) 3
Accreditations Certifies the level of training and expert knowledge. Presales Accreditation Certified ServiceNow staff who determine the appropriate products to introduce as a solution. Accreditation(s) 7 Sales Accreditation Sales staff who understand the value of the Now Platform and are certified ServiceNow experts. Accreditation(s) 11 Delivery Accreditation Internal implementation specialists with industry experience and proven knowledge on the Now Platform. Accreditation(s) 51
Focus industries Self-declared by partner. Education Financial Services Government Retail and Hospitality Technology
Location and coverage The partner’s coverage location, validated by ServiceNow. Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Americas Canada, United States Austin, United States Asia Pacific & Japan Australia, India, Japan, South Korea, New Zealand Europe, Middle East & Africa Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia
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