89 Solutions is the first and leading partner in Moveworks (EmployeeWorks) implementations, delivering the highest number of successful deployments globally.
We specialize exclusively in ServiceNow Otto capabilities including Moveworks, Employee Slate. From initial strategy and deployment to advanced automation and continuous optimization, our team has delivered hundreds of production-ready use cases across IT, HR, Finance, and enterprise operations.
End-to-end implementation across Employee Slate and Moveworks (EmployeeWorks)
Complex system integrations
Custom use case development
Global rollouts
Ongoing optimization and expansion
89S team has helped enterprises move beyond basic ticket deflection to full-scale AI-driven automation.
89 Solutions is the most experienced and trusted Moveworks partner measured by implementations, use cases delivered, and outcomes achieved.
89 Solutions USA, Inc
89 Solutions - The worlds most trusted Moveworks partner.
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Customer satisfaction score
5 out of 5
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
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Headquarters
Austin, Texas, United States
89 Solutions USA, Inc
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Partner Types
Product Line Achievements
Product Certifications
Expertise Classification
Accreditations
Focus Industries
Location
Resources
About 89 Solutions USA, Inc
89 Solutions is the first and leading partner in Moveworks (EmployeeWorks) implementations, delivering the highest number of successful deployments globally.
We specialize exclusively in ServiceNow Otto capabilities including Moveworks, Employee Slate. From initial strategy and deployment to advanced automation and continuous optimization, our team has delivered hundreds of production-ready use cases across IT, HR, Finance, and enterprise operations.
End-to-end implementation across Employee Slate and Moveworks (EmployeeWorks)
Complex system integrations
Custom use case development
Global rollouts
Ongoing optimization and expansion
89S team has helped enterprises move beyond basic ticket deflection to full-scale AI-driven automation.
89 Solutions is the most experienced and trusted Moveworks partner measured by implementations, use cases delivered, and outcomes achieved.
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Partner Types
Operates in the following capacities.
Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segment
Select
The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.
Product line achievements
Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
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Product Line Achievement not earned
Product Line Achievement earned in Geo
Validated Practice in Geo
Product Line
AMS
Americas
EMEA
Europe, Middle East, Africa
APJ
Asia Pacific, Japan
Global
Moveworks
Deployments
Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.
4
Average CSAT
Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.
5
Skilled Individuals
Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.
7
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Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
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App Engine
ServiceNow Certified Application Developer (CAD)
6
Business Continuity Management
Micro-Certification - Business Continuity Management
2
Customer Service Management (CSM)
Suite Certification - CSM Professional
3
Hardware Asset Management (HAM)
Certified Implementation Specialist – Hardware Asset Management (CIS-HAM)
3
Human Resources (HR)
Suite Certification - HR Professional
2
Moveworks
Moveworks Agent Studio Fundamentals Delivery Accreditation
7
Moveworks Platform Implementation for Engineers Delivery Accreditation
7
Now Assist for Customer Service Management (CSM)
Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite
1
Now Assist for HR Service Delivery (HRSD)
Suite Certification - Now Assist for HR Service Delivery Pro Plus
2
Now Assist for IT Service Management (ITSM)
Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite
1
Risk, Resilience, Sustainability
Certified Implementation Specialist – Risk and Compliance (CIS-RC)
4
Security Incident Response
Certified Implementation Specialist – Security Incident Response (CIS-SIR)
3
Software Asset Management (SAM)
Certified Implementation Specialist – Software Asset Management (CIS-SAM)
3
Strategic Portfolio Management Standard
Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)
1
Vulnerability Response
Certified Implementation Specialist – Vulnerability Response (CIS-VR)
2
Expertise classification
Embodies experience, knowledge, and education.
Certified Master Architect (CMA)
The Master Architect is a trusted technical advisor and a valued partner on the digital transformation journey with ServiceNow.
Skilled individual(s)
1
Certified Technical Architect (CTA)
The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives.
Skilled individual(s)
3
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s)
7
Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s)
11
Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s)
51
Focus industries
Self-declared by partner.
Education
Financial Services
Government
Retail and Hospitality
Technology
Location and coverage
The partner’s coverage location, validated by ServiceNow.
Consulting & Implementation
Regional Coverage
Country Coverage
Partner Office Locations
Americas
Canada, United States
Austin, United States
Asia Pacific & Japan
Australia, India, Japan, South Korea, New Zealand
Europe, Middle East & Africa
Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia
Partner resources and collateral
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