Accelare helps our Clients deliver their Customer Experience goals through holistic consideration of their digital journeys, business models, and human experiences on the ServiceNow Platform using our patented Strategy-to-Execution (S2E) methodology. With S2E, Accelare helps you navigate the tough decisions about your investments that ensure alignment to your strategies, all while delivering implementations on the NOW platform that ultimately drive adoption and provide differentiated, curated journeys for digital transformation that move at the speed of your business. Check out our S2E Workfit solutions- focused on informed design to achieve business model transformation on the NOW platform, key to true digital transformation – on the ServiceNow App Store!
Accelare, Inc.
Accelare - Inventors of Workfit and S2E, your Partner for Digital Transformation
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Customer satisfaction score
5 out of 5
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
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Offering(s)
1
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Headquarters
Randolph, Massachusetts, United States
Accelare, Inc.
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Partner Types
Solutions and Offerings
Product Line Achievements
Product Certifications
Accreditations
Focus Industries
Location
Resources
About Accelare, Inc.
Accelare helps our Clients deliver their Customer Experience goals through holistic consideration of their digital journeys, business models, and human experiences on the ServiceNow Platform using our patented Strategy-to-Execution (S2E) methodology. With S2E, Accelare helps you navigate the tough decisions about your investments that ensure alignment to your strategies, all while delivering implementations on the NOW platform that ultimately drive adoption and provide differentiated, curated journeys for digital transformation that move at the speed of your business. Check out our S2E Workfit solutions- focused on informed design to achieve business model transformation on the NOW platform, key to true digital transformation – on the ServiceNow App Store!
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Partner Types
Operates in the following capacities.
Reseller
Markets and resells ServiceNow products and packaged services.
Partner segment
Specialist
The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segment
Premier
The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Solutions and offerings
Built with ServiceNow Offering
Partners with offerings built in conjunction with the Now platform.
Offering(s)
1
Customer Experience
Digital Transformation for Public Sector
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Product line achievements
Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
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Product Line Achievement not earned
Product Line Achievement earned in Geo
Validated Practice in Geo
Product Line
AMS
Americas
EMEA
Europe, Middle East, Africa
APJ
Asia Pacific, Japan
Global
Customer Service Management (CSM)
Deployments
Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.
6
Average CSAT
Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.
5
Skilled Individuals
Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.
6
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Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
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App Engine
ServiceNow Certified Application Developer
8
Customer Service Management (CSM)
Suite Certification - CSM Professional
6
Field Service Management (FSM)
Certified Implementation Specialist – Field Service Management
2
Hardware Asset Management (HAM)
Certified Implementation Specialist – Hardware Asset Management
2
Healthcare & Life Sciences
Suite Certification - Healthcare and Life Sciences Management Professional
1
Human Resources (HR)
Suite Certification - HR Professional
3
ITSM Pro
Micro-Certification - Service Portal
4
Micro-Certification – DevOps Change Velocity
1
Suite Certification - ITSM Professional
1
ITSM Standard
Certified Implementation Specialist – IT Service Management
3
Micro-Certification - CMDB Health
4
Micro-Certification - Configure the CMDB
4
Now Assist for Creator
Now Assist for Creator Implementation Delivery Accreditation
1
Now Assist for Customer Service Management (CSM)
Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite
4
Now Assist for HR Service Delivery (HRSD)
Suite Certification - Now Assist for HR Service Delivery Pro Plus
1
Now Assist for IT Service Management (ITSM)
Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite
2
Public Sector Digital Services
Suite Certification - Public Sector Digital Services (PSDS)
5
Software Asset Management (SAM)
Certified Implementation Specialist – Software Asset Management
1
Strategic Portfolio Management Pro
Certified Implementation Specialist – Strategic Portfolio Management
3
Micro-Certification - Agile and Test Management Implementation
1
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s)
22
Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s)
16
Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s)
10
Focus industries
Self-declared by partner.
Education
Government
Healthcare and Life Sciences
Location and coverage
The partner’s coverage location, validated by ServiceNow.
Reseller
Consulting & Implementation
Regional Coverage
Country Coverage
Partner Office Locations
Americas
United States
Randolph, United States
Regional Coverage
Country Coverage
Partner Office Locations
Americas
United States
Randolph, United States
Partner resources and collateral
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Additional resources
ServiceNow Store
Learn more about Partner Programs
Topics
The ServiceNow Reseller Partner Program
The ServiceNow Service Provider Partner Program
The ServiceNow Consulting & Implementation Partner Program
The ServiceNow Build Partner Program