Accelerate ITS

We believe that the complexities of an enterprise should be made simple. We provide ServiceNow consulting, Apps development and Advisory services.

About Accelerate ITS

We pride ourself on making the world of work more efficient by creating seamless experiences that enhance and uplift our client's capabilities. With unparalleled ServiceNow expertise that stretches as far back as the platform's inception, we help clients transform their business processes and enhance employee experiences in record time.

Product Line Certifications

Customer Service Management
  • Certified Implementation Specialist – Customer Service Management 4
  • Suite Certification - CSM Professional 4
IT Asset Management
  • Certified Implementation Specialist – Software Asset Management 2
IT Operations Management
  • Certified Implementation Specialist – Discovery 4
  • Certified Implementation Specialist – Event Management 4
  • Certified Implementation Specialist – Service Mapping 1
IT Service Management
  • Certified Implementation Specialist – IT Service Management 6
  • Suite Certification - ITSM Professional 6
Now Platform App Engine
  • ServiceNow Certified Application Developer 3

Country and Region Coverage

ServiceNow Implementation Territories

  • APJ

    Australia

Partner Locations

  • APJ

    Australia

ServiceNow Assure

Headquarters

Perth, Western Australia, Australia

ServiceNow Partner Type

Sales, Services, Technology

Product Line Expertise

IT Service Management

Industry

Education, Government, Manufacturing

Customer Satisfaction Score

4.94 out of 5 from Responses

ServiceNow Store

Store Application(s)

Target Company Size

101 to 10,000+

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.