A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.
About Adeno K/S
Adeno is a consulting company specializing in ServiceNow. We offer consulting services in ServiceNow, IT Service Management, Enterprise Service Management, and Digitalization. We work closely with some of the largest companies in Denmark, Norway, Sweden, and Germany. We deliver our services directly to customers and as subcontractors.
We provide highly qualified consultants, with a minimum of 5 years of experience, who all have a deep technical and strategic understanding of the ServiceNow platform. We have more than 35 years of combined ServiceNow experience. Both as consultants and as ServiceNow Product Owners and Architects at top Danish companies with some of the largest and most complex ServiceNow installations in Europe.
We want to help our customers in the right way and dare to challenge the status quo. We have deep knowledge of how ServiceNow can support digital transformation and have first-hand experience on what value a correct ServiceNow implementation can provide.
Product Line Certifications
Customer Service Management
- Certified Implementation Specialist – Customer Service Management 2
- Suite Certification - CSM Professional 1
HR Service Delivery
- Certified Implementation Specialist – Human Resources 2
- Suite Certification - HR Professional 1
IT Asset Management
- Certified Implementation Specialist – Software Asset Management 1
IT Operations Management
- Certified Implementation Specialist – Event Management 1
IT Service Management
- Certified Implementation Specialist – IT Service Management 5
- Suite Certification - ITSM Professional 1
Now Platform App Engine
- ServiceNow Certified Application Developer 2
Strategic Portfolio Management
- Certified Implementation Specialist – Project Portfolio Management 1
Country and Region Coverage
ServiceNow Implementation Territories
-
EMEA
Denmark
Partner Locations
-
EMEA
Denmark
Headquarters
Herlev, Danish Capital Reg., Denmark
SERVICENOW PARTNER TYPE
- Build Platform
- Consulting & Implementation Specialist
Industry
- Education
- Energy and Utilities
- Financial Services
- Government
- Healthcare and Life Sciences
- Manufacturing
- Retail and Hospitality
- Service Provider
- Telecom Media Technology
- Transportation and Logistics
ServiceNow Store
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.
How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
ServiceNow partnership with designated partner practices:
Reseller: Partners that resell ServiceNow product licenses and services
Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services
Service Provider: Partners managing and operating ServiceNow instances on behalf of end clients
Build: Partners building and distributing applications and integrations for the ServiceNow Platform
Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years
Specialist: Partners with a fast-developing NOW practice that exhibits some capability and success measures
Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures
Elite: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions
Global Elite: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions
ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)