ASP

Advanced Service Provider ( ASP) is your local partner for your ServiceNow implementation project.

About ASP

At ASP, we eat ITIL for breakfast, we breathe Service Delivery, we dream of customer satisfaction. In the modern enterprise, processes should be an enabler to fast and satisfactory service, not a burden or administrative overhead. Are you ready to enter into the Digital Transformation era: agility and speed are critical to growth and succes. For too long, IT has been known as a department of “no” or “slow”. We help you with your processes and have the Service Management Platform to support it: ServiceNow. By leveraging the Now-Platform with its System of Action & Intelligent Workflows model and the ASP agile methodology (Investigate, Implement, Innovate, Iterate) we can implement your processes in a matter of weeks, not months. Soon, your IT department will be known as the department of “NOW”!

Product Line Certifications

IT Business Management
  • Certified Implementation Specialist – Application Portfolio Management 1
IT Operations Management
  • Certified Implementation Specialist – Discovery 1
IT Service Management
  • Certified Implementation Specialist – IT Service Management 3
  • Suite Certification - ITSM Professional 1

Country and Region Coverage

ServiceNow Implementation Territories

  • EMEA

    Belgium

ServiceNow Resale Territories

  • EMEA

    Belgium

Partner Locations

  • EMEA

    Belgium

ServiceNow Assure

Headquarters

Forest, Brussels (Capital), Belgium

ServiceNow Partner Type

Sales, Services

Industry

Financial Services

Target Company Size

1,001 to 5,000

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.