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AMS Workplace Technology

AMS is an Integrated Workplace Management Systems (IWMS) facilities management consultant specializing in Workplace Service Delivery (WSD) and Nuvolo.

About AMS Workplace Technology

AMS Workplace Technology (AMS) is an award-winning services firm with over 21 years of experience in the Facilities Management (FM) industry that specializes in consulting, design, and implementation of Integrated Workplace Management System (IWMS) software and technology solutions. AMS is a full-service, goals-oriented CAFM/IWMS implementer that partners with customers to bring them best-in-class FM applications. Our innovative solutions using ServiceNow's Workplace Service Delivery (WSD), Nuvolo's Connect Workplace, and FM:Systems suite of FM software and hardware occupancy sensor solutions combined with our industry experience have helped more than a hundred customer in industries that include corporate facilities, pharmaceutical/research companies, higher education campuses, and health care institutions.

ServiceNow Designations & Awards

Build Partner

Accreditations

  • Delivery Accreditation
    1

Product Line Certifications

Now Platform App Engine
  • ServiceNow Certified Application Developer 1

Country and Region Coverage

Partner Locations

  • AMS

    United States

Partner Website
Headquarters

Fairfield, New Jersey, United States

SERVICENOW PARTNER TYPE
  • Build Platform
Product Line Achievements
  • AppStore
  • Certification
Industry
  • Education
  • Financial Services
  • Healthcare and Life Sciences
  • Service Provider
ServiceNow Store

App(s): 1

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A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?

The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.

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ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)

Partner-owned applications built on the Now Platform.
Built integrations the partner has created on the Now Platform.