Asset Management International, LLC

Digitally transform each step in the hardware asset lifecycle with the world’s leading RFID and barcode solution for ServiceNow.

About Asset Management International, LLC

AMI is the world leader and innovator in IT asset management software, giving global enterprises unmatched control and information to improve decision making and reduce costs throughout the hardware lifecycle. AMI’s success is based not only on offering the best, cloud-based software solution for ITAM. AMI also focuses on building strong relationships with customers by listening and solving their business problems. The commitment to quality and innovation in ITAM technology is powerful. The company’s growth is strong, backed by a large roster of satisfied customers in the public, private and government sectors. AMI works with customers as a trusted partner, based on proven processes and its flagship product, AssetTrack®. AssetTrack is the #1 app in the popular and growing ServiceNow Store.

Country and Region Coverage

Partner Locations

  • AMS

    United States

Headquarters

Seattle, Washington, United States

ServiceNow Partner Type

Technology

Industry

Education, Financial Services, Government, Healthcare and Life sciences, Manufacturing, Telecom Media Technology

ServiceNow Store

Store Application(s)

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.