Atea A/S

We build the future with IT Northern Europe’s market leader in IT infrastructure, Atea provides solutions that fuse technology, creativity and value

About Atea A/S

We build the future with IT ServiceNow is a focus platform within Atea and is part of the business area Information Management, consists of more than 200 consultants, which includes all the roles and competences required to assure a qualitative delivery. The other competencies of the Business Area are Strategy & Architecture, Project Management, Information- & IT security, Business Development and Change Management. This enables us to be able to assist during the entire journey from strategic counselling to technical implementation, operations & support and continued development. With the focus on ensuring the business value, we work with booth people and processes, technology and data to achieve the desired outcomes. In order to assess the current- and target situation as well as ensure results with high quality, we utilize workshops, maturity models and delivery models Atea offers a full range of hardware and software from the world’s top technology companies.

Product Line Certifications

Customer Service Management
  • Certified Implementation Specialist – Customer Service Management 1
  • Suite Certification - CSM Professional 1
Governance, Risk and Compliance
  • Certified Implementation Specialist – Risk and Compliance 1
IT Service Management
  • Certified Implementation Specialist – IT Service Management 3
  • Suite Certification - ITSM Professional 3
Now Platform App Engine
  • Certified Implementation Specialist – Service Provider 1
  • ServiceNow Certified Application Developer 1
Strategic Portfolio Management
  • Certified Implementation Specialist – Application Portfolio Management 1

Country and Region Coverage

ServiceNow Implementation Territories

  • EMEA

    Sweden, Denmark, Finland, Norway

ServiceNow Resale Territories

  • EMEA

    Sweden, Denmark, Finland, Norway

ServiceNow Service Provider Territories

  • EMEA

    Sweden, Denmark, Finland, Norway

Partner Locations

  • EMEA

    Sweden, Denmark, Norway

Headquarters

Ballerup, Danish Capital Reg., Denmark

ServiceNow Partner Type

Sales, Service Provider, Services

Industry

Education, Energy and Utilities, Financial Services, Government, Healthcare and Life sciences, Manufacturing, Retail and Hospitality, Telecom Media Technology, Transportation and Logistics

Customer Satisfaction Score

2.5 out of 5 from Responses

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.