ATLAFY

Atlafy is a 100% ServiceNow pure player delivering professional consulting and implementation services

About ATLAFY

Atlafy helps modern businesses leverage the ServiceNow platform With a certified and dedicated team in Spain, we deliver professional consulting solutions and implementation services enforcing best practices that will allow the ServiceNow system to be scaled, managed, maintained and upgraded effectively.

Product Line Certifications

IT Service Management
  • Certified Implementation Specialist – IT Service Management 3
  • Suite Certification - ITSM Professional 1
Now Platform App Engine
  • ServiceNow Certified Application Developer 2

Country and Region Coverage

Partner Locations

  • EMEA

    Spain

Headquarters

Gijon, Asturias, Spain

ServiceNow Partner Type

Technology

ServiceNow Store

Store Application(s)

Target Company Size

10,000+

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.