Atos International

Together with ServiceNow, Atos enables digital transformation, automation and improved visibility of workflow across the enterprise and its ecosystem.

About Atos International

Atos is a global leader in digital transformation with 112,000 employees and annual revenue of c. € 11 billion. Worldwide number one in cybersecurity, leader in Digital Workplace, cloud and high performance computing, the Group provides tailored end-to-end solutions for all industries in 71 countries. Atos adds value to customer businesses by designing their digital future. We modernize across their business by digitizing processes and accelerating transformations to the cloud, securely. We advise, build and implement processes and workflows on ServiceNow digital platform in both IT and business environments, while integrating existing processes and business applications. Atos is a recognized Managed Service Provider at high scale. Elite Partner with 14 years of experience, Engage ESM is the global ServiceNow practice for Atos, providing design, implementation, and support services to clients worldwide, making Atos a recognized leader in the Enterprise Service Management sector.

ServiceNow Designations & Awards

Authorized Training Partner, Training Partner
Global Partner Award 2020
Americas Regional Partner Award 2020
EMEA Regional Partner Award 2020

Offerings and Solutions

view more - Engaged Employee Experience
Employee Experience
Engaged Employee Experience

ServiceNow Expertise

  • Certified Master Architect (CMA)

    2

Product Line Certifications

Customer Service Management
  • Certified Implementation Specialist – Field Service Management 10
  • Suite Certification - CSM Professional 23
HR Service Delivery
  • Certified Implementation Specialist – Human Resources 64
  • Suite Certification - HR Professional 31
IT Operations Management
  • Certified Implementation Specialist – Discovery 69
IT Service Management
  • Suite Certification - ITSM Professional 79
Now Platform App Engine
  • Certified Implementation Specialist – Service Provider 11
Strategic Portfolio Management
  • Certified Implementation Specialist – Application Portfolio Management 29
  • Certified Implementation Specialist – Project Portfolio Management 38

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    United States, Brazil

  • APJ

    India, Singapore

  • EMEA

    Croatia, Austria, The Netherlands, Serbia, Switzerland, Italy, France, United Kingdom, Spain, Slovakia, Germany, Bulgaria, Poland

ServiceNow Resale Territories

  • AMS

    United States, Brazil

  • APJ

    Japan, Singapore, Malaysia

  • EMEA

    Austria, Ireland, Sweden, The Netherlands, Serbia, Luxembourg, Switzerland, Italy, France, Reunion, Portugal, United Kingdom, Spain, Slovakia, Denmark, Belgium, Germany, Bulgaria, Finland, Norway, Poland

ServiceNow Service Provider Territories

  • AMS

    United States

  • EMEA

    Serbia, France, Morocco, United Kingdom, Romania, Poland, Qatar

Partner Locations

  • AMS

    Argentina, United States, Brazil, Mexico

  • APJ

    Japan, India, Singapore, Malaysia

  • EMEA

    Croatia, Austria, Sweden, The Netherlands, Serbia, Luxembourg, Switzerland, Italy, Hungary, France, United Kingdom, Spain, Romania, Slovakia, Germany, Bulgaria, Finland, Poland

ServiceNow Assure

Headquarters

Bezons, Val-d'Oise, France

ServiceNow Partner Type

Sales, Service Provider, Services

Product Line Achievements

IT Asset Management, IT Service Management

Industry

Education, Energy and Utilities, Financial Services, Government, Healthcare and Life sciences, Manufacturing, Retail and Hospitality, Service Provider, Telecom Media Technology, Transportation and Logistics

Customer Satisfaction Score

4.89 out of 5 from Responses

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.