A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.
About Atos International
Atos is a global leader in digital transformation with 111,000 employees and annual revenue over € 11 billion. Worldwide number one in cybersecurity, leader in Digital Workplace, cloud and high performance computing, the Group provides tailored end-to-end solutions for all industries in 69 countries.
Eviden, the Atos business leading in digital, cloud, big data and security, has 57,000 employees addressing 53 countries. It advises, builds and implements processes and workflows on the ServiceNow digital platform in both IT and business environments, integrating existing processes and business applications. It is a recognized Managed Service Provider at high scale.
An Elite Partner with over 15 years of experience, Engage ESM is the global ServiceNow practice within Eviden, providing design, implementation, and support services to clients worldwide, making Atos a recognized leader in the Enterprise Service Management sector.
ServiceNow Designations & Awards
Offerings and Solutions
ServiceNow Expertise
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Certified Master Architect (CMA)
1 -
Certified Technical Architect (CTA)
5
Accreditations
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Presales Accreditation39
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Sales Accreditation71
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Delivery Accreditation273
Product Line Certifications
Customer Service Management
- Certified Implementation Specialist – Customer Service Management 43
- Certified Implementation Specialist – Field Service Management 10
- Suite Certification - CSM Professional 19
Governance, Risk and Compliance
- Certified Implementation Specialist – Risk and Compliance 17
- Certified Implementation Specialist – Vendor Risk Management 11
HR Service Delivery
- Certified Implementation Specialist – Human Resources 67
- Suite Certification - HR Professional 27
IT Asset Management
- Certified Implementation Specialist – Hardware Asset Management 11
- Certified Implementation Specialist – Software Asset Management 30
IT Operations Management
- Certified Implementation Specialist – Cloud Provisioning and Governance 14
- Certified Implementation Specialist – Discovery 61
- Certified Implementation Specialist – Event Management 64
- Certified Implementation Specialist – Service Mapping 28
IT Service Management
- Certified Implementation Specialist – IT Service Management 191
- Suite Certification - ITSM Professional 62
Now Platform App Engine
- Certified Implementation Specialist – Service Provider 9
- ServiceNow Certified Application Developer 115
Security Operations
- Certified Implementation Specialist – Security Incident Response 20
- Certified Implementation Specialist – Vulnerability Response 22
Strategic Portfolio Management
- Certified Implementation Specialist – Application Portfolio Management 28
- Certified Implementation Specialist – Project Portfolio Management 36
Country and Region Coverage
ServiceNow Implementation Territories
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AMS
United States, Brazil
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APJ
India, Singapore
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EMEA
Croatia, Austria, The Netherlands, Serbia, Switzerland, France, United Kingdom, Spain, Slovakia, Belgium, Germany, Bulgaria, Poland
ServiceNow Resale Territories
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AMS
United States, Brazil
-
APJ
Japan, Australia, Singapore, Malaysia
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EMEA
Austria, Ireland, Sweden, The Netherlands, Serbia, Luxembourg, Switzerland, Guernsey, France, Reunion, Portugal, United Kingdom, Spain, Slovakia, Denmark, Belgium, Germany, Bulgaria, Finland, Norway, Poland
ServiceNow Service Provider Territories
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AMS
United States
-
EMEA
The Netherlands, Serbia, Luxembourg, Switzerland, France, Morocco, United Kingdom, Romania, Mauritius, Belgium, Poland, Qatar
Partner Locations
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AMS
Argentina, United States, Brazil, Mexico
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APJ
Japan, Australia, India, Singapore, Malaysia
-
EMEA
Croatia, Austria, Sweden, The Netherlands, Serbia, Luxembourg, Switzerland, Hungary, France, United Kingdom, Spain, Romania, Slovakia, Belgium, Germany, Bulgaria, Finland, Poland
Headquarters
Bezons, Val-d'Oise, France
ServiceNow Assure
SERVICENOW PARTNER TYPE
- Build Registered
- Consulting & Implementation Elite
- Reseller Elite
- Service Provider Elite
- Built with ServiceNow Offerings
Product Line Achievements
- Accreditation
- AppStore
- IT Asset Management
- IT Service Management
- Certification
SERVICENOW TRAINING PROGRAM
- Authorized Training Partner
Industry
- Education
- Energy and Utilities
- Financial Services
- Government
- Healthcare and Life Sciences
- Manufacturing
- Retail and Hospitality
- Service Provider
- Telecom Media Technology
- Test1
- Transportation and Logistics
Customer Satisfaction Score
4.84 out of 5 from Responses
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.
How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
ServiceNow partnership with designated partner practices:
Reseller: Partners that resell ServiceNow product licenses and services
Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services
Service Provider: Partners managing and operating ServiceNow instances on behalf of end clients
Build: Partners building and distributing applications and integrations for the ServiceNow Platform
Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years
Specialist: Partners with a fast-developing NOW practice that exhibits some capability and success measures
Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures
Elite: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions
Global Elite: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions
ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)
Partner-owned applications built on the Now Platform.
Built integrations the partner has created on the Now Platform.