Bangmetric LLC

We believe it's our job to solve customer's ITSM, ITBM and ITOM problems smartly, from planning and design to post implementation supports.

About Bangmetric LLC

Bangmetric's team of experienced and certified professionals make it easy for customers to digitally transform their organizations in the fastest, simplest and easiest ways. We work as an extension of the customer's organization from collaborative planning through implementation, ensuring customer feels confident and secure they have the right solutions for now and the future. Our significant on-shore and off-shore resources provide unique opportunities to customize plans to meet any customer's goals and budgets. We believe having one trusted resource that can ensure end-to-end support for integrations and DevOps is extremely important. There are many companies that can implement solutions, the most important factor is what happens prior to implementation. The Right Plan comes from an understanding of the customer’s current and future needs. We are laser focused on the collaborative planning and design to ensure the Right Plan and a customer for life!

Product Line Certifications

Governance, Risk and Compliance
  • Certified Implementation Specialist – Risk and Compliance 1
HR Service Delivery
  • Certified Implementation Specialist – Human Resources 2
  • Suite Certification - HR Professional 1
IT Asset Management
  • Certified Implementation Specialist – Software Asset Management 1
IT Business Management
  • Certified Implementation Specialist – Project Portfolio Management 6
IT Operations Management
  • Certified Implementation Specialist – Discovery 9
  • Certified Implementation Specialist – Service Mapping 1
IT Service Management
  • Certified Implementation Specialist – IT Service Management 2
  • Suite Certification - ITSM Professional 2
Now Platform App Engine
  • ServiceNow Certified Application Developer 1

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    United States

ServiceNow Resale Territories

  • AMS

    United States

  • EMEA

    United Kingdom

ServiceNow Service Provider Territories

  • AMS

    United States

Partner Locations

  • AMS

    United States

ServiceNow Assure

Headquarters

Fort Worth, Texas, United States

ServiceNow Partner Type

Sales, Service Provider, Services

Industry

Education, Financial Services, Government, Healthcare and Life sciences, Manufacturing, Telecom Media Technology

Customer Satisfaction Score

5 out of 5 from Responses

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.