At Basteriq, we specialize in Enterprise Service Management, helping organizations improve and scale their service delivery through ServiceNow. Founded in 2024 and based in Europe, Basteriq was built independently by experienced ServiceNow professionals with a clear vision: to build something lasting through trust, value and impact. We serve clients around the world as true partners. We don't just deliver ServiceNow implementations; we challenge the way things are done with our experience. We explore the unexplored, challenge the unchallengeable, and strive to achieve the unachievable. We speak up and stand by what's right, even when it's not easy. That's how progress happens and how partnerships come to fruition. People are the heart of Basteriq, and we take care of what matters the most. We promote a culture of ownership, continuous learning, and mutual respect, where everyone is empowered to grow. We are here to stay, to build long-term relationships, push boundaries and innovate to
Basteriq B.V. Basteriq | where ServiceNow expertise meets bold thinking. Global partner delivering trust, value, and real results. Contact Partner Visit Website ServiceNow Store See all applications and solutions Headquarters Delft, Zuid-Holland, The Netherlands
Basteriq B.V. Contact Partner Partner Types Product Certifications Expertise Classification Accreditations Awards Focus Industries Location Resources
About Basteriq B.V. At Basteriq, we specialize in Enterprise Service Management, helping organizations improve and scale their service delivery through ServiceNow. Founded in 2024 and based in Europe, Basteriq was built independently by experienced ServiceNow professionals with a clear vision: to build something lasting through trust, value and impact. We serve clients around the world as true partners. We don't just deliver ServiceNow implementations; we challenge the way things are done with our experience. We explore the unexplored, challenge the unchallengeable, and strive to achieve the unachievable. We speak up and stand by what's right, even when it's not easy. That's how progress happens and how partnerships come to fruition. People are the heart of Basteriq, and we take care of what matters the most. We promote a culture of ownership, continuous learning, and mutual respect, where everyone is empowered to grow. We are here to stay, to build long-term relationships, push boundaries and innovate to Load More Load Less
Partner Types Operates in the following capacities. Consulting & Implementation Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support. Partner segment Registered The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Build Builds solutions and apps/integrations made available on the ServiceNow Store. Partner segment Platform The segments include Registered, Platform, Advanced Platform, Strategic Platform and Global Elite, and are based on the number of competencies, capabilities, and customer success results. 
Product certifications Holds one or more ServiceNow credentials and competitive differentiation. Expand All Collapse All App Engine ServiceNow Certified Application Developer (CAD) 24 Customer Service Management (CSM) Suite Certification - CSM Professional 7 Field Service Management (FSM) Certified Implementation Specialist – Field Service Management (CIS-FSM) 2 Financial Services Operations - Banking Suite Certification - FSO Banking and Wealth Management Professional 1 Hardware Asset Management (HAM) Certified Implementation Specialist – Hardware Asset Management (CIS-HAM) 3 Human Resources (HR) Suite Certification - HR Professional 7 ITOM Health Certified Implementation Specialist – Event Management (CIS-EM) 4 ITOM Visibility Certified Implementation Specialist – Discovery (CIS-DISCO) 4 Certified Implementation Specialist – Service Mapping (CIS-SM) 4 ITSM Pro Micro-Certification – DevOps Change Velocity 2 Suite Certification - ITSM Professional 2 ITSM Standard Certified Implementation Specialist – IT Service Management (CIS-ITSM) 5 Micro-Certification - CMDB Health 7 Micro-Certification - Configure the CMDB 7 Micro-Certification - Service Portal 7 Now Assist for Creator Now Assist for Creator Implementation Delivery Accreditation 2 Now Assist for Customer Service Management (CSM) Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite 2 Now Assist for HR Service Delivery (HRSD) Suite Certification - Now Assist for HR Service Delivery Pro Plus 2 Now Assist for IT Service Management (ITSM) Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite 2 Risk, Resilience, Sustainability Certified Implementation Specialist – Risk and Compliance (CIS-RC) 2 Certified Implementation Specialist – Third-party Risk Management (CIS-TPRM) 2 Security Incident Response Certified Implementation Specialist – Security Incident Response (CIS-SIR) 3 Software Asset Management (SAM) Certified Implementation Specialist – Software Asset Management (CIS-SAM) 4 Strategic Portfolio Management Pro Micro-Certification - Agile and Test Management Implementation 5 Strategic Portfolio Management Standard Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) 19 Vulnerability Response Certified Implementation Specialist – Vulnerability Response (CIS-VR) 4 Workplace Service Delivery Delivery Accreditation - Workplace Service Delivery 1
Expertise classification Embodies experience, knowledge, and education. Certified Master Architect (CMA) The Master Architect is a trusted technical advisor and a valued partner on the digital transformation journey with ServiceNow. Skilled individual(s) 2 Certified Technical Architect (CTA) The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives. Skilled individual(s) 11
Accreditations Certifies the level of training and expert knowledge. Presales Accreditation Certified ServiceNow staff who determine the appropriate products to introduce as a solution. Accreditation(s) 8 Sales Accreditation Sales staff who understand the value of the Now Platform and are certified ServiceNow experts. Accreditation(s) 6 Delivery Accreditation Internal implementation specialists with industry experience and proven knowledge on the Now Platform. Accreditation(s) 41
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Focus industries Self-declared by partner. Energy and Utilities Financial Services Government
Location and coverage The partner’s coverage location, validated by ServiceNow. Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Europe, Middle East & Africa Belgium, Germany, Spain, Luxembourg, The Netherlands, Portugal Delft, The Netherlands
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