BEECY

We focus on the outcome and quality of our service as customer satisfaction is our only indicator of success.

About BEECY

Since 2020, BEECY Sàrl is your local, trusted and dedicated Service Management partner with a team of highly skilled, experienced and all-round advisors. Based in Fribourg, our mission is to provide you the best service and ensure the appropriate return of your investment. Regardless the size of your business, the location of your headquarter and the flexibility of your budget: you deserve a successful, cost-efficient and optimized project to take advantage of the power of the ServiceNow platform. With a real commitment to our clients, your satisfaction is our only indicator of success.

Product Line Certifications

IT Operations Management
  • Certified Implementation Specialist – Discovery 1
  • Certified Implementation Specialist – Event Management 1
IT Service Management
  • Certified Implementation Specialist – IT Service Management 2
  • Suite Certification - ITSM Professional 2

Country and Region Coverage

ServiceNow Implementation Territories

  • EMEA

    Switzerland

Partner Locations

  • EMEA

    Switzerland

Headquarters

Fribourg, Fribourg, Switzerland

ServiceNow Partner Type

Services

Industry

Education, Energy and Utilities, Government, Healthcare and Life sciences, Manufacturing, Retail and Hospitality

Customer Satisfaction Score

5 out of 5 from Responses

Target Company Size

1 to 10,000

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.