Bell Techlogix

Bell Techlogix, a leading IT Managed Services firm, drives our Enterprise IT Service Management & delivery automation solutions with ServiceNow.

About Bell Techlogix

Bell Techlogix provides transformational Next Generation Digital Workplace and Infrastructure Management solutions to large and mid-market enterprises and the public sector. With services that build, integrate, and support the next wave of operational transformation Bell Techlogix provides a true client partnership and an enhanced digital experience. Bell Techlogix drives our Enterprise IT Service Management and delivery automation services with ServiceNow and best of breed integrated solutions. The cutting-edge ServiceNow IT platform is fast becoming the industry-leading standard for an enterprise-wide system of action that enhances IT service visibility and performance. Through our dynamic partnership with ServiceNow, Bell Techlogix has a leading edge for producing highly desirable services that focus on quality, automation and efficiencies that enable the digital generation and transform the way our clients can excel in their business.

Product Line Certifications

HR Service Delivery
  • Certified Implementation Specialist – Human Resources 1
  • Suite Certification - HR Professional 1
IT Asset Management
  • Certified Implementation Specialist – Software Asset Management 3
IT Operations Management
  • Certified Implementation Specialist – Discovery 2
IT Service Management
  • Certified Implementation Specialist – IT Service Management 3
  • Suite Certification - ITSM Professional 1
Now Platform App Engine
  • Certified Implementation Specialist – Service Provider 1
  • ServiceNow Certified Application Developer 2
Security Operations
  • Certified Implementation Specialist – Vulnerability Response 1
Strategic Portfolio Management
  • Certified Implementation Specialist – Application Portfolio Management 3
  • Certified Implementation Specialist – Project Portfolio Management 1

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    United States

ServiceNow Resale Territories

  • AMS

    United States

ServiceNow Service Provider Territories

  • AMS

    United States

Partner Locations

  • AMS

    United States

Headquarters

Indianapolis, Indiana, United States

ServiceNow Assure

SERVICENOW PARTNER TYPE
  • Build Advanced Platform
  • Consulting & Implementation Elite
  • Reseller Elite
  • Service Provider Elite
Industry
Customer Satisfaction Score

4.25 out of 5 from Responses

ServiceNow Store

Store Application(s)

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?

The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.

ServiceNow partnership with designated partner practices:

Reseller: Partners that resell ServiceNow product licenses and services

Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services

Service Provider​: Partners managing and operating ServiceNow instances on behalf of end clients

Build: Partners building and distributing applications and integrations for the ServiceNow Platform

Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years

Specialist​: Partners with a fast-developing NOW practice that exhibits some capability and success measures

Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures

Elite​: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions

Global Elite​: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions

ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)