Beta 80 S.p.A. Software e Sistemi

Beta 80 develops solutions in the following areas: ICT Services & Solutions, Supply Chain & Warehouse Management, Emergency & Crisis Management.

About Beta 80 S.p.A. Software e Sistemi

ICT Services & Solutions: as a system integrator and with a deep understanding of the state-of-the-art technologies at the base of IT infrastructures, Beta 80 Group develops solutions that support the Digital Transformation of its customers, belonging to all market segments. The solutions are particularly focused on the IT Governance (ITBM), Enterprise IT Service Management (ITSM, CSM), IT Operation Monitoring (ITOM), Managed Services, Data Management areas. Supply Chain & Warehouse Management: solutions for both manual and automatic warehouses. Stockager® and Runner are proprietary technologies. Beta 80 Group is SAP Authorized Partner and builds solutions based on SAP WM and SAP eWM. Emergency Management: Beta 80 Group is a leading provider of CAD (Computer Aided Dispatch) software and Control Room solutions. With installations in Italy, Albania and Dominica, Beta 80 Group's CAD serves 27 million citizens and manages more than 17 million emergency calls a year.

ServiceNow Designations & Awards

Authorized Training Partner, Training Partner
Global Partner Award 2020
EMEA Regional Partner Award 2020

Product Line Certifications

Customer Service Management
  • Certified Implementation Specialist – Customer Service Management 1
  • Suite Certification - CSM Professional 1
Governance, Risk and Compliance
  • Certified Implementation Specialist – Risk and Compliance 1
HR Service Delivery
  • Certified Implementation Specialist – Human Resources 2
  • Suite Certification - HR Enterprise 2
  • Suite Certification - HR Professional 2
IT Asset Management
  • Certified Implementation Specialist – Software Asset Management 1
IT Business Management
  • Certified Implementation Specialist – Application Portfolio Management 5
  • Certified Implementation Specialist – Project Portfolio Management 5
IT Operations Management
  • Certified Implementation Specialist – Discovery 5
  • Certified Implementation Specialist – Event Management 4
  • Certified Implementation Specialist – Service Mapping 1
IT Service Management
  • Certified Implementation Specialist – IT Service Management 19
  • Suite Certification - ITSM Professional 15
Now Platform App Engine
  • ServiceNow Certified Application Developer 1

Country and Region Coverage

ServiceNow Implementation Territories

  • EMEA

    Italy

ServiceNow Resale Territories

  • EMEA

    Switzerland, Italy

Partner Locations

  • EMEA

    Italy

ServiceNow Assure

Headquarters

Milano, Milan, Italy

ServiceNow Partner Type

Sales, Service Provider, Services

Industry

Financial Services, Government, Telecom Media Technology

Customer Satisfaction Score

4.67 out of 5 from Responses

Target Company Size

1,001 to 5,000

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.