Blue Mantis is a security-focused managed IT services provider specializing in the ServiceNow platform. We partner with organizations across North America to design, implement, and continuously improve their ServiceNow environment, so the platform keeps delivering value long after go-live. In practice, that means:
• Consulting & implementation aligned to your business goals from day one
• Specialized resources averaging 8+ years of platform experience, badged employees, not contractors
• ServiceNow Platform Support with continuous improvement built in, so your team stays focused on the business while we keep the platform running and evolving
• ServiceNow as a Service for organizations that want to offload platform ownership entirely
• License Resell to help you acquire the right licenses at the right scale
The result? Reduced risk, faster delivery, and a platform that propels your business. Visit www.bluemantis.com to get started today.
Blue Mantis Inc
Blue Mantis turns your ServiceNow investment into measurable business outcomes, continuously.
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Customer satisfaction score
4.88 out of 5
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
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Headquarters
Portsmouth, New Hampshire, United States
Blue Mantis Inc
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Partner Types
Product Line Achievements
Product Certifications
Expertise Classification
Accreditations
Focus Industries
Location
Resources
About Blue Mantis Inc
Blue Mantis is a security-focused managed IT services provider specializing in the ServiceNow platform. We partner with organizations across North America to design, implement, and continuously improve their ServiceNow environment, so the platform keeps delivering value long after go-live. In practice, that means:
• Consulting & implementation aligned to your business goals from day one
• Specialized resources averaging 8+ years of platform experience, badged employees, not contractors
• ServiceNow Platform Support with continuous improvement built in, so your team stays focused on the business while we keep the platform running and evolving
• ServiceNow as a Service for organizations that want to offload platform ownership entirely
• License Resell to help you acquire the right licenses at the right scale
The result? Reduced risk, faster delivery, and a platform that propels your business. Visit www.bluemantis.com to get started today.
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Partner Types
Operates in the following capacities.
Reseller
Markets and resells ServiceNow products and packaged services.
Partner segment
Specialist
The segments include Registered, Specialist, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.
Service Provider
Delivers as-a-service and managed services to drive customer success at scale.
Partner segment
Registered
The segments include Registered, Specialist, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.
Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segment
Premier
The segments include Registered, Specialist, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.
Product line achievements
Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
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Product Line Achievement not earned
Product Line Achievement earned in Geo
Validated Practice in Geo
Product Line
AMS
Americas
EMEA
Europe, Middle East, Africa
APJ
Asia Pacific, Japan
Global
Hardware Asset Management (HAM)
Deployments
Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.
2
Average CSAT
Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.
5
Skilled Individuals
Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.
5
Software Asset Management (SAM)
Deployments
Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.
2
Average CSAT
Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.
5
Skilled Individuals
Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.
7
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Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
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App Engine
ServiceNow Certified Application Developer (CAD)
10
Customer Service Management (CSM)
Suite Certification - CSM Professional
3
Hardware Asset Management (HAM)
Certified Implementation Specialist – Hardware Asset Management (CIS-HAM)
5
Human Resources (HR)
Suite Certification - HR Professional
1
ITSM Pro
Micro-Certification - CMDB Health
5
Micro-Certification - Configure the CMDB
5
Micro-Certification – DevOps Change Velocity
1
Suite Certification - ITSM Professional
1
ITSM Standard
Certified Implementation Specialist – IT Service Management (CIS-ITSM)
4
Micro-Certification - Service Portal
5
Now Assist for IT Service Management (ITSM)
Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite
1
Software Asset Management (SAM)
Certified Implementation Specialist – Software Asset Management (CIS-SAM)
7
Strategic Portfolio Management Standard
Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)
1
Vulnerability Response
Certified Implementation Specialist – Vulnerability Response (CIS-VR)
1
Expertise classification
Embodies experience, knowledge, and education.
Certified Technical Architect (CTA)
The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives.
Skilled individual(s)
1
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s)
35
Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s)
45
Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s)
20
Focus industries
Self-declared by partner.
Education
Financial Services
Government
Healthcare and Life Sciences
Manufacturing
Technology
Location and coverage
The partner’s coverage location, validated by ServiceNow.
Reseller
Service Provider
Consulting & Implementation
Regional Coverage
Country Coverage
Partner Office Locations
Americas
Canada, United States
Woodbridge, Canada | Portsmouth, United States
Europe, Middle East & Africa
South Africa
Regional Coverage
Country Coverage
Partner Office Locations
Americas
Canada, United States
Woodbridge, Canada | Portsmouth, United States
Regional Coverage
Country Coverage
Partner Office Locations
Americas
Canada, United States
Woodbridge, Canada | Portsmouth, United States
Asia Pacific & Japan
Australia, Japan, South Korea, New Zealand
Europe, Middle East & Africa
Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia
Partner resources and collateral
Partners are encouraged to use the Partner Portal for uploading purposes.
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Additional resources
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Learn more about Partner Programs
Topics
The ServiceNow Reseller Partner Program
The ServiceNow Service Provider Partner Program
The ServiceNow Consulting & Implementation Partner Program
The ServiceNow Build Partner Program