Blue Mantis is a security-focused managed IT services provider specializing in the ServiceNow platform. We partner with organizations across North America to design, implement, and continuously improve their ServiceNow environment, so the platform keeps delivering value long after go-live. In practice, that means: • Consulting & implementation aligned to your business goals from day one • Specialized resources averaging 8+ years of platform experience, badged employees, not contractors • ServiceNow Platform Support with continuous improvement built in, so your team stays focused on the business while we keep the platform running and evolving • ServiceNow as a Service for organizations that want to offload platform ownership entirely • License Resell to help you acquire the right licenses at the right scale The result? Reduced risk, faster delivery, and a platform that propels your business. Visit www.bluemantis.com to get started today.
Blue Mantis Inc Blue Mantis turns your ServiceNow investment into measurable business outcomes, continuously. Contact Partner Visit Website Customer satisfaction score 4.88 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store See all applications and solutions Headquarters Portsmouth, New Hampshire, United States
Blue Mantis Inc Contact Partner Partner Types Product Line Achievements Product Certifications Expertise Classification Accreditations Focus Industries Location Resources
About Blue Mantis Inc Blue Mantis is a security-focused managed IT services provider specializing in the ServiceNow platform. We partner with organizations across North America to design, implement, and continuously improve their ServiceNow environment, so the platform keeps delivering value long after go-live. In practice, that means: • Consulting & implementation aligned to your business goals from day one • Specialized resources averaging 8+ years of platform experience, badged employees, not contractors • ServiceNow Platform Support with continuous improvement built in, so your team stays focused on the business while we keep the platform running and evolving • ServiceNow as a Service for organizations that want to offload platform ownership entirely • License Resell to help you acquire the right licenses at the right scale The result? Reduced risk, faster delivery, and a platform that propels your business. Visit www.bluemantis.com to get started today. Load More Load Less
Partner Types Operates in the following capacities. Reseller Markets and resells ServiceNow products and packaged services. Partner segment Specialist The segments include Registered, Specialist, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.  Service Provider Delivers as-a-service and managed services to drive customer success at scale. Partner segment Registered The segments include Registered, Specialist, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.  Consulting & Implementation Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support. Partner segment Premier The segments include Registered, Specialist, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results. 
Product line achievements Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
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Product Line Achievement not earned Product Line Achievement earned in Geo Validated Practice in Geo Product Line AMS Americas EMEA Europe, Middle East, Africa APJ Asia Pacific, Japan Global Hardware Asset Management (HAM) Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 2 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 5 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 5 Software Asset Management (SAM) Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 2 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 5 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 7 Show All
Product certifications Holds one or more ServiceNow credentials and competitive differentiation. Expand All Collapse All App Engine ServiceNow Certified Application Developer (CAD) 10 Customer Service Management (CSM) Suite Certification - CSM Professional 3 Hardware Asset Management (HAM) Certified Implementation Specialist – Hardware Asset Management (CIS-HAM) 5 Human Resources (HR) Suite Certification - HR Professional 1 ITSM Pro Micro-Certification - CMDB Health 5 Micro-Certification - Configure the CMDB 5 Micro-Certification – DevOps Change Velocity 1 Suite Certification - ITSM Professional 1 ITSM Standard Certified Implementation Specialist – IT Service Management (CIS-ITSM) 4 Micro-Certification - Service Portal 5 Now Assist for IT Service Management (ITSM) Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite 1 Software Asset Management (SAM) Certified Implementation Specialist – Software Asset Management (CIS-SAM) 7 Strategic Portfolio Management Standard Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) 1 Vulnerability Response Certified Implementation Specialist – Vulnerability Response (CIS-VR) 1
Expertise classification Embodies experience, knowledge, and education. Certified Technical Architect (CTA) The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives. Skilled individual(s) 1
Accreditations Certifies the level of training and expert knowledge. Presales Accreditation Certified ServiceNow staff who determine the appropriate products to introduce as a solution. Accreditation(s) 35 Sales Accreditation Sales staff who understand the value of the Now Platform and are certified ServiceNow experts. Accreditation(s) 45 Delivery Accreditation Internal implementation specialists with industry experience and proven knowledge on the Now Platform. Accreditation(s) 20
Focus industries Self-declared by partner. Education Financial Services Government Healthcare and Life Sciences Manufacturing Technology
Location and coverage The partner’s coverage location, validated by ServiceNow. Reseller Service Provider Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Americas Canada, United States Woodbridge, Canada | Portsmouth, United States Europe, Middle East & Africa South Africa Regional Coverage Country Coverage Partner Office Locations Americas Canada, United States Woodbridge, Canada | Portsmouth, United States Regional Coverage Country Coverage Partner Office Locations Americas Canada, United States Woodbridge, Canada | Portsmouth, United States Asia Pacific & Japan Australia, Japan, South Korea, New Zealand Europe, Middle East & Africa Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia
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