Bravium Consulting Inc.

Responsive Service + High-Impact Solutions: Bravium helps clients adapt to new challenges, embrace change, and achieve their potential.

About Bravium Consulting Inc.

Bravium has been helping clients solve problems and achieve success since 2010. We are driven to give every client our best and deliver great outcomes every time. That is why we build dynamic teams that deliver adaptable, cost-effective solutions to your most complex technology and management challenges. The best solutions come from a strong, collaborative team and engaged, responsive leadership. Our founders and leaders are driven to live up to our name – creating a rewarding experience for our consultants and clients. Blending our big consulting experience with boutique firm agility, we help public and private sector clients stay on mission, embrace change, and realize their potential. Let us help you meet the digital future head-on with inventive strategies, flexible methodologies, and a team of certified professionals empowered to solve your toughest problems. SMALL BUSINESS CERTIFICATIONS Bravium is a certified 8(a), minority-owned, woman-owned small business.

Product Line Certifications

Customer Service Management
  • Certified Implementation Specialist – Customer Service Management 1
Governance, Risk and Compliance
  • Certified Implementation Specialist – Risk and Compliance 1
HR Service Delivery
  • Certified Implementation Specialist – Human Resources 2
  • Suite Certification - HR Professional 1
IT Asset Management
  • Certified Implementation Specialist – Hardware Asset Management 1
  • Certified Implementation Specialist – Software Asset Management 1
IT Operations Management
  • Certified Implementation Specialist – Discovery 1
IT Service Management
  • Certified Implementation Specialist – IT Service Management 4
  • Suite Certification - ITSM Professional 1
Now Platform App Engine
  • ServiceNow Certified Application Developer 6

Public Sector Designations

US Federal Socio-Economic Status

Economically Disadvantaged Women-Owned Small Business (EDWOSB), Small Disadvantaged Business 8(a) Certified, Women-Owned Small Business (WOSB)

US contract/procurement Vehicles

General Services Administration Schedule 70 (GSA)

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    United States

ServiceNow Resale Territories

  • AMS

    United States

ServiceNow Service Provider Territories

  • AMS

    United States

Partner Locations

  • AMS

    United States

ServiceNow Assure

Headquarters

Rockville, Maryland, United States

ServiceNow Partner Type

Public Sector, Sales, Service Provider, Services, Technology

Product Line Achievements

Now Platform App Engine

Industry

Government

Customer Satisfaction Score

4.83 out of 5 from Responses

ServiceNow Store

Store Application(s)

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.