Bridgeview Partners, LLC

BridgeView Partners is a trusted partner of experienced specialists for implementations in ITBM, HR, ITOM, ITSM, ITAM and Performance Analytics.

About Bridgeview Partners, LLC

BridgeView Partners was established in 2010 to fill a void in IT infrastructure consulting. We built our reputation by being our clients’ trusted partner of experienced specialists for leading IT strategy, solving complex IT problems. Our Infrastructure success depended upon helping our customers with IT Service Management processes, tools and organizational change adoption. Our core foundation was an exceptional fit for the ServiceNow platform. Our team partners with clients, bringing industry, technical, process and people skills to make it easy to be successful with the ServiceNow platform. We help our clients tackle the more challenging factors of their platform value realization - whether aligning stakeholders for success, improving data quality or integrating with other strategic platforms. Bridgeview Partners has a myriad of referenceable business cases and successfully delivered ServiceNow solutions in ITBM, HR, ITOM, ITSM, ITAM and Performance Analytics.

Product Line Certifications

IT Service Management
  • Certified Implementation Specialist – IT Service Management 1
Now Platform App Engine
  • ServiceNow Certified Application Developer 4
Strategic Portfolio Management
  • Certified Implementation Specialist – Project Portfolio Management 1

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    United States

Partner Locations

  • AMS

    United States


Conshohocken, Pennsylvania, United States

ServiceNow Assure

  • Consulting & Implementation Premier
Customer Satisfaction Score

0 out of 5 from Responses

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?

The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.

ServiceNow partnership with designated partner practices:

Reseller: Partners that resell ServiceNow product licenses and services

Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services

Service Provider​: Partners managing and operating ServiceNow instances on behalf of end clients

Build: Partners building and distributing applications and integrations for the ServiceNow Platform

Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years

Specialist​: Partners with a fast-developing NOW practice that exhibits some capability and success measures

Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures

Elite​: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions

Global Elite​: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions

ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)