A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.
About Bytes Software Services Ltd
How we help organisations
SOFTWARE FULFILMENT
Solutions from 1,000+ vendors, top discount levels, customer e-commerce portal.
PROCUREMENT ADVISORY
Licensing help desk, licensing needs analysis, best practice buying strategies
CLOUD MANAGEMENT
Accurate reporting, optimisation recommendations, organisational accountability, future-proof contracts.
SOFTWARE ASSET MANAGEMENT
Minimise risk, total visibility, vendor audit response, mergers & acquisitions, managed service
COMMERCIAL SERVICES
Cost modeling, negotiation levers, due diligence, business case for change.
ServiceNow Designations & Awards
Accreditations
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Delivery Accreditation1
Product Line Certifications
IT Asset Management
- Certified Implementation Specialist – Software Asset Management 1
Country and Region Coverage
ServiceNow Implementation Territories
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EMEA
United Kingdom
ServiceNow Resale Territories
-
EMEA
United Kingdom
ServiceNow Service Provider Territories
-
EMEA
United Kingdom
Partner Locations
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EMEA
United Kingdom
Headquarters
Leatherhead, Surrey, United Kingdom
SERVICENOW PARTNER TYPE
- Consulting & Implementation Specialist
- Reseller Specialist
- Service Provider Specialist
Product Line Achievements
- Certification
Industry
- Government
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.
How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
ServiceNow partnership with designated partner practices:
Reseller: Partners that resell ServiceNow product licenses and services
Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services
Service Provider: Partners managing and operating ServiceNow instances on behalf of end clients
Build: Partners building and distributing applications and integrations for the ServiceNow Platform
Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years
Specialist: Partners with a fast-developing NOW practice that exhibits some capability and success measures
Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures
Elite: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions
Global Elite: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions
ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)
Partner-owned applications built on the Now Platform.
Built integrations the partner has created on the Now Platform.