CACI International Inc

Expertise and Technology for National Security

About CACI International Inc

CACI is ever vigilant in helping our customers meet their greatest enterprise and mission challenges in national security and government modernization. Our distinctive expertise and technology deliver innovation and excellence. We are a company of good character, and our dynamic team of professionals is committed to doing the right thing by performing with ethics and integrity. We take pride in our achievements and create value for our customers, employees, and shareholders.

Product Line Certifications

IT Business Management
  • Certified Implementation Specialist – Application Portfolio Management 1
IT Operations Management
  • Certified Implementation Specialist – Discovery 1
  • Certified Implementation Specialist – Event Management 1
IT Service Management
  • Certified Implementation Specialist – IT Service Management 1
Now Platform App Engine
  • ServiceNow Certified Application Developer 3

Public Sector Designations

US contract/procurement Vehicles

General Services Administration Schedule 70 (GSA)

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    United States

ServiceNow Service Provider Territories

  • AMS

    United States

Partner Locations

  • AMS

    United States

ServiceNow Assure

Headquarters

Arlington, Virginia, United States

ServiceNow Partner Type

Public Sector, Sales, Service Provider, Services

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.