Organizations across every industry are investing in AI to drive operational efficiency, elevate experiences, and unlock measurable business value. Yet many struggle to scale beyond pilots, fragmented initiatives, and legacy complexity. Capgemini helps clients bridge the gap between AI ambition and business outcomes by combining deep industry expertise with the power of the ServiceNow platform. Together, we transform operations, accelerate innovation, and enable intelligent, AI-powered enterprise workflows. A Certified ServiceNow Global Partner since 2009 and a ServiceNow Elite Partner, Capgemini brings unrivalled scale and experience to every engagement. With 3,750+ ServiceNow professionals, 14,000+ certifications, 900+ engagements delivered, and 300+ ServiceNow instances supported globally, we have helped Fortune 500 organizations execute large-scale transformations and unlock the full value of the ServiceNow platform. Make it real with Capgemini and ServiceNow. Learn more here.
Capgemini America, Inc. Reimagine the future and reshape your enterprise Contact Partner Visit Website ServiceNow Store Offering(s) 2 See all applications and solutions Headquarters New York, New York, United States
Capgemini America, Inc. Contact Partner Partner Types Solutions and Offerings Expertise Classification Accreditations Focus Industries Location Resources
About Capgemini America, Inc. Organizations across every industry are investing in AI to drive operational efficiency, elevate experiences, and unlock measurable business value. Yet many struggle to scale beyond pilots, fragmented initiatives, and legacy complexity. Capgemini helps clients bridge the gap between AI ambition and business outcomes by combining deep industry expertise with the power of the ServiceNow platform. Together, we transform operations, accelerate innovation, and enable intelligent, AI-powered enterprise workflows. A Certified ServiceNow Global Partner since 2009 and a ServiceNow Elite Partner, Capgemini brings unrivalled scale and experience to every engagement. With 3,750+ ServiceNow professionals, 14,000+ certifications, 900+ engagements delivered, and 300+ ServiceNow instances supported globally, we have helped Fortune 500 organizations execute large-scale transformations and unlock the full value of the ServiceNow platform. Make it real with Capgemini and ServiceNow. Learn more here. Load More Load Less
Partner Types Operates in the following capacities. Reseller Markets and resells ServiceNow products and packaged services. Partner segment Elite The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.  Service Provider Delivers as-a-service and managed services to drive customer success at scale. Partner segment Elite The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.  Consulting & Implementation Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support. Partner segment Elite The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.  Build Builds solutions and apps/integrations made available on the ServiceNow Store. Partner segment Premier The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.
Offerings Built with ServiceNow Offering Partners with offerings built in conjunction with the Now platform.
 Offering(s) 2 Employee Experience People Experience Get Offering Customer Experience Future Franchise Services Get Offering View All
Expertise classification Embodies experience, knowledge, and education. Certified Master Architect (CMA) The Master Architect is a trusted technical advisor and a valued partner on the digital transformation journey with ServiceNow. Skilled individual(s) 9 Certified Technical Architect (CTA) The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives. Skilled individual(s) 69
Accreditations Certifies the level of training and expert knowledge. Presales Accreditation Certified ServiceNow staff who determine the appropriate products to introduce as a solution. Accreditation(s) 314 Sales Accreditation Sales staff who understand the value of the Now Platform and are certified ServiceNow experts. Accreditation(s) 323 Delivery Accreditation Internal implementation specialists with industry experience and proven knowledge on the Now Platform. Accreditation(s) 1579
Focus industries Self-declared by partner. Education Energy and Utilities Financial Services Healthcare and Life Sciences Manufacturing Retail and Hospitality Service Provider TMT Technology Telco and Media Transportation and Logistics
Location and coverage The partner’s coverage location, validated by ServiceNow. Reseller Service Provider Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Americas Brazil, Canada, Colombia, Mexico, United States Barueri, Brazil | Toronto, Canada | Ciudad De Mexico, Mexico | Mc Lean, New York, United States Asia Pacific & Japan Australia, Hong Kong, India, Japan, Malaysia, New Zealand, Philippines, Singapore Sydney, Australia | Quarry Bay, Hong Kong | Pune, India | Minato, Japan | Manila, Philippines | Singapore, Singapore Europe, Middle East & Africa United Arab Emirates, Austria, Belgium, Switzerland, Czech Republic, Germany, Denmark, Spain, Finland, France, United Kingdom, Greece, Hungary, Ireland, Italy, Luxembourg, The Netherlands, Norway, Poland, Portugal, Romania, Saudi Arabia, Sweden, Slovakia Dubai, United Arab Emirates | Vienna, Austria | Diegem, Belgium | Zurich, Switzerland | Berlin, Germany | Vallensbaek Strand, Denmark | Alcobendas, Spain | Espoo, Finland | Courbevoie, Lyon CEDEX 07, France | London, United Kingdom | Dublin, Ireland | Rome, Italy | Bertrange, Luxembourg | Utrecht, The Netherlands | Oslo, Norway | Warsaw, Poland | Lisbon, Portugal | Bucharest, Romania | Stockholm, Sweden Regional Coverage Country Coverage Partner Office Locations Americas Brazil, Canada, Colombia, Mexico, United States Barueri, Brazil | Toronto, Canada | Ciudad De Mexico, Mexico | Mc Lean, New York, United States Asia Pacific & Japan Australia, Hong Kong, India, Japan, New Zealand, Singapore Sydney, Australia | Quarry Bay, Hong Kong | Pune, India | Minato, Japan | Singapore, Singapore Europe, Middle East & Africa United Arab Emirates, Austria, Belgium, Switzerland, Germany, Denmark, Finland, France, United Kingdom, Ireland, Italy, Luxembourg, The Netherlands, Norway, Portugal, Romania, Sweden Dubai, United Arab Emirates | Vienna, Austria | Diegem, Belgium | Zurich, Switzerland | Berlin, Germany | Vallensbaek Strand, Denmark | Espoo, Finland | Courbevoie, Lyon CEDEX 07, France | London, United Kingdom | Dublin, Ireland | Rome, Italy | Bertrange, Luxembourg | Utrecht, The Netherlands | Oslo, Norway | Lisbon, Portugal | Bucharest, Romania | Stockholm, Sweden Regional Coverage Country Coverage Partner Office Locations Americas Brazil, Canada, Mexico, United States Barueri, Brazil | Toronto, Canada | Ciudad De Mexico, Mexico | Mc Lean, New York, United States Asia Pacific & Japan Australia, Hong Kong, India, Japan, South Korea, Malaysia, New Zealand, Philippines, Singapore Sydney, Australia | Quarry Bay, Hong Kong | Pune, India | Minato, Japan | Manila, Philippines | Singapore, Singapore Europe, Middle East & Africa United Arab Emirates, Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia Dubai, United Arab Emirates | Vienna, Austria | Diegem, Belgium | Zurich, Switzerland | Berlin, Germany | Vallensbaek Strand, Denmark | Alcobendas, Spain | Espoo, Finland | Courbevoie, Lyon CEDEX 07, France | London, United Kingdom | Dublin, Ireland | Rome, Italy | Bertrange, Luxembourg | Utrecht, The Netherlands | Oslo, Norway | Warsaw, Poland | Lisbon, Portugal | Bucharest, Romania | Stockholm, Sweden
Partner resources and collateral Partners are encouraged to use the Partner Portal for uploading purposes. Partnership Overview Capgemini ServiceNow Partnership Overview Reimagine the future and reshape your enterprise. Make it real with Capgemini and ServiceNow. Video CTA Read Story Case Study Nortura modernizes Health and Safety reporting Nortura and Capgemini enabled the successful rollout of a modern Health and Safety using ServiceNow. Video CTA Read Story Case Study Fresenius transforms user access to IT services FreDi, the easy-to-access global virtual agent and enhances the user experience. Video CTA Read Story
Explore more Discover more ways the Partner Finder helps maximize your ServiceNow investment. Partner Team Additional resources ServiceNow Store Learn more about Partner Programs Topics The ServiceNow Reseller Partner Program The ServiceNow Service Provider Partner Program The ServiceNow Consulting & Implementation Partner Program The ServiceNow Build Partner Program