Big enough to matter, small enough to care. We enable you to make an impact – from 4 locations in Europe and with the expertise of serving more than 300 clients across 8 verticals. With our 14+ years of experience, we know that successfully implementing a Project Portfolio Management (PPM) solution or building business applications via pro-code, low-code, or no-code platforms is more like a journey than a sprint. In this journey, we guide and support our customers by adding value through our unparalleled experience, our diverse & talented team, our focus on customer outcomes, and our agile implementation approach. You can benefit from our high-performing project portfolio management solutions, our low-code/no-code software development capabilities & our best-in-class consulting and implementation excellence.
Capture Consulting und IT Services GmbH
Capture is a Premier Partner of ServiceNow with more than 14 years of experience in PPM and in building business applications.
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Customer satisfaction score
4.89 out of 5
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
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Headquarters
Vienna, Vienna, Austria
Capture Consulting und IT Services GmbH
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Partner Types
Product Line Achievements
Product Certifications
Accreditations
Focus Industries
Location
Resources
About Capture Consulting und IT Services GmbH
Big enough to matter, small enough to care. We enable you to make an impact – from 4 locations in Europe and with the expertise of serving more than 300 clients across 8 verticals. With our 14+ years of experience, we know that successfully implementing a Project Portfolio Management (PPM) solution or building business applications via pro-code, low-code, or no-code platforms is more like a journey than a sprint. In this journey, we guide and support our customers by adding value through our unparalleled experience, our diverse & talented team, our focus on customer outcomes, and our agile implementation approach. You can benefit from our high-performing project portfolio management solutions, our low-code/no-code software development capabilities & our best-in-class consulting and implementation excellence.
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Partner Types
Operates in the following capacities.
Reseller
Markets and resells ServiceNow products and packaged services.
Partner segment
Specialist
The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.
Service Provider
Delivers as-a-service and managed services to drive customer success at scale.
Partner segment
Registered
The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.
Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segment
Registered
The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.
Product line achievements
Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
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Product Line Achievement not earned
Product Line Achievement earned in Geo
Validated Practice in Geo
Product Line
AMS
Americas
EMEA
Europe, Middle East, Africa
APJ
Asia Pacific, Japan
Global
Strategic Portfolio Management Standard
Deployments
Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.
8
Average CSAT
Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.
4.88
Skilled Individuals
Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.
6
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Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
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App Engine
ServiceNow Certified Application Developer (CAD)
2
Enterprise Architecture
Enterprise Architecture Implementation Delivery Accreditation
1
Strategic Portfolio Management Pro
Micro-Certification - Agile and Test Management Implementation
6
Strategic Portfolio Management Standard
Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)
12
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s)
6
Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s)
12
Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s)
13
Focus industries
Self-declared by partner.
Education
Energy and Utilities
Financial Services
Government
Healthcare and Life Sciences
Manufacturing
Retail and Hospitality
Service Provider
TMT
Technology
Transportation and Logistics
Location and coverage
The partner’s coverage location, validated by ServiceNow.
Reseller
Service Provider
Consulting & Implementation
Regional Coverage
Country Coverage
Partner Office Locations
Europe, Middle East & Africa
Austria, Belgium, Switzerland, Germany, Denmark, Finland, United Kingdom, Hungary, Luxembourg, The Netherlands, Norway, Sweden
Vienna, Austria | Budapest, Hungary
Regional Coverage
Country Coverage
Partner Office Locations
Europe, Middle East & Africa
Austria
Vienna, Austria
Regional Coverage
Country Coverage
Partner Office Locations
Americas
Canada, United States
Asia Pacific & Japan
Australia, Japan, South Korea, New Zealand
Europe, Middle East & Africa
Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia
Vienna, Austria | Budapest, Hungary
Partner resources and collateral
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Additional resources
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Learn more about Partner Programs
Topics
The ServiceNow Reseller Partner Program
The ServiceNow Service Provider Partner Program
The ServiceNow Consulting & Implementation Partner Program
The ServiceNow Build Partner Program