Cognizant Technology Solutions U.S. Corporation

Global Leader in business and technology solutions

About Cognizant Technology Solutions U.S. Corporation

Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.

ServiceNow Designations & Awards

Consulting And Implementation Partner
Reseller Partner
Service Provider Partner
Built With ServiceNow Offerings
Global Partner Award 2021
Americas Regional Partner Award 2021

Offerings and Solutions

view more - Service Provider Network
Customer Experience
Service Provider Network

ServiceNow Expertise

  • Certified Master Architect (CMA)

    Certified Master Architect (CMA)

    5
  • Certified Technical Architect (CTA)

    Certified Technical Architect (CTA)

    8

Accreditations

  • Presales Accreditation
    51
  • Sales Accreditation
    62
  • Delivery Accreditation
    1146

Product Line Certifications

Customer Service Management
  • Certified Implementation Specialist – Customer Service Management 53
  • Certified Implementation Specialist – Field Service Management 4
  • Suite Certification - CSM Professional 15
Governance, Risk and Compliance
  • Certified Implementation Specialist – Risk and Compliance 22
  • Certified Implementation Specialist – Vendor Risk Management 7
HR Service Delivery
  • Certified Implementation Specialist – Human Resources 136
  • Suite Certification - HR Professional 37
IT Asset Management
  • Certified Implementation Specialist – Hardware Asset Management 12
  • Certified Implementation Specialist – Software Asset Management 44
IT Operations Management
  • Certified Implementation Specialist – Cloud Provisioning and Governance 10
  • Certified Implementation Specialist – Discovery 195
  • Certified Implementation Specialist – Event Management 83
  • Certified Implementation Specialist – Service Mapping 30
IT Service Management
  • Certified Implementation Specialist – IT Service Management 488
  • Suite Certification - ITSM Professional 97
Now Platform App Engine
  • Certified Implementation Specialist – Service Provider 9
  • ServiceNow Certified Application Developer 809
Security Operations
  • Certified Implementation Specialist – Security Incident Response 25
  • Certified Implementation Specialist – Vulnerability Response 33
Strategic Portfolio Management
  • Certified Implementation Specialist – Application Portfolio Management 90
  • Certified Implementation Specialist – Project Portfolio Management 74

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    Canada, United States, Brazil, Mexico

  • APJ

    Hong Kong, Japan, Australia, India, Singapore, Malaysia

  • EMEA

    Ireland, Sweden, The Netherlands, Switzerland, France, United Kingdom, United Arab Emirates, Denmark, Germany, Czech Republic, Finland, Norway

ServiceNow Resale Territories

  • AMS

    Argentina, Canada, United States, Brazil, Mexico

  • APJ

    Hong Kong, Japan, Australia, India, Singapore, Malaysia

  • EMEA

    Austria, Ireland, Sweden, The Netherlands, Switzerland, France, United Kingdom, United Arab Emirates, Denmark, Belgium, Germany, Czech Republic, Finland, Norway

ServiceNow Service Provider Territories

  • AMS

    Canada, United States, Brazil, Mexico

  • APJ

    Hong Kong, Japan, Australia, India, Singapore, Malaysia

  • EMEA

    Austria, Ireland, Sweden, The Netherlands, Luxembourg, Switzerland, Italy, Hungary, France, United Kingdom, Spain, Saudi Arabia, United Arab Emirates, Denmark, Greece, Belgium, Germany, Czech Republic, Finland, Norway, Poland

Partner Locations

  • AMS

    Canada, United States, Brazil

  • APJ

    Australia, India, Singapore

  • EMEA

    Sweden, The Netherlands, Switzerland, France, United Kingdom, Saudi Arabia, United Arab Emirates, Denmark, Germany, Finland, Norway

Headquarters

Teaneck, New Jersey, United States

ServiceNow Assure

SERVICENOW PARTNER TYPE
  • Consulting & Implementation Elite
  • Reseller Elite
  • Service Provider Elite
  • Built with ServiceNow Offerings
Product Line Achievements
  • Accreditation
  • Certification
  • Strategic Portfolio Management
  • IT Operations Management
  • IT Service Management
  • IT Asset Management
Industry
  • Education
  • Financial Services
  • Government
  • Healthcare and Life Sciences
  • Manufacturing
  • Telecom Media Technology
Customer Satisfaction Score

4.59 out of 5 from Responses

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?

The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.

ServiceNow partnership with designated partner practices:

Reseller: Partners that resell ServiceNow product licenses and services

Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services

Service Provider​: Partners managing and operating ServiceNow instances on behalf of end clients

Build: Partners building and distributing applications and integrations for the ServiceNow Platform

Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years

Specialist​: Partners with a fast-developing NOW practice that exhibits some capability and success measures

Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures

Elite​: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions

Global Elite​: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions

ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)

Partner-owned applications built on the Now Platform.
Built integrations the partner has created on the Now Platform.
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