A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.
About Computacenter
We advise organisations on IT strategy, implement the most appropriate technology, optimise its performance, and manage our customers' infrastructures. In doing this we help CIOs and IT departments in enterprise and corporate organisations maximise productivity and the business value of IT for internal and external users.
Computacenter provides expert and advice and support at every stage of the ServiceNow lifecycle, from initial rollout through to ongoing management and continuous improvement roadmaps. Formed of an ecosystem of integrated tools, ServiceNow is constantly evolving with new features and capabilities. Computacenter helps organisations take the enterprise service experience to the next level with ServiceNow.
ServiceNow Designations & Awards
ServiceNow Expertise
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Certified Master Architect (CMA)
2 -
Certified Technical Architect (CTA)
2
Product Line Certifications
Customer Service Management
- Certified Implementation Specialist – Customer Service Management 17
- Certified Implementation Specialist – Field Service Management 6
- Suite Certification - CSM Professional 16
Governance, Risk and Compliance
- Certified Implementation Specialist – Risk and Compliance 3
- Certified Implementation Specialist – Vendor Risk Management 5
HR Service Delivery
- Certified Implementation Specialist – Human Resources 12
- Suite Certification - HR Professional 12
IT Asset Management
- Certified Implementation Specialist – Hardware Asset Management 7
- Certified Implementation Specialist – Software Asset Management 11
IT Operations Management
- Certified Implementation Specialist – Cloud Provisioning and Governance 4
- Certified Implementation Specialist – Discovery 14
- Certified Implementation Specialist – Event Management 9
- Certified Implementation Specialist – Service Mapping 8
IT Service Management
- Certified Implementation Specialist – IT Service Management 52
- Suite Certification - ITSM Professional 41
Now Platform App Engine
- Certified Implementation Specialist – Service Provider 3
- ServiceNow Certified Application Developer 51
Security Operations
- Certified Implementation Specialist – Security Incident Response 7
- Certified Implementation Specialist – Vulnerability Response 7
Strategic Portfolio Management
- Certified Implementation Specialist – Application Portfolio Management 6
- Certified Implementation Specialist – Project Portfolio Management 12
Country and Region Coverage
ServiceNow Implementation Territories
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AMS
United States
-
EMEA
France, United Kingdom, Germany
ServiceNow Resale Territories
-
AMS
Canada, United States
-
EMEA
France, United Kingdom, Belgium, Germany
ServiceNow Service Provider Territories
-
AMS
United States
-
EMEA
France, United Kingdom, Germany
Partner Locations
-
AMS
Canada, United States
-
EMEA
France, United Kingdom, Germany
Headquarters
Hatfield, Hertfordshire, United Kingdom
ServiceNow Assure
SERVICENOW PARTNER TYPE
- Build Advanced Platform
- Consulting & Implementation Elite
- Reseller Elite
- Service Provider Elite
Product Line Achievements
- IT Operations Management
SERVICENOW TRAINING PROGRAM
- Next Gen Authorized Training
Industry
- Education
- Financial Services
- Government
- Healthcare and Life Sciences
- Manufacturing
- Telecom Media Technology
Customer Satisfaction Score
3.79 out of 5 from Responses
ServiceNow Store
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.
How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
ServiceNow partnership with designated partner practices:
Reseller: Partners that resell ServiceNow product licenses and services
Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services
Service Provider: Partners managing and operating ServiceNow instances on behalf of end clients
Build: Partners building and distributing applications and integrations for the ServiceNow Platform
Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years
Specialist: Partners with a fast-developing NOW practice that exhibits some capability and success measures
Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures
Elite: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions
Global Elite: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions
ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)