ConWare solutions

Powered by a passion for technology, our ServiceNow evangelists are devoted to Now platform!

About ConWare solutions

ConWare is a leading Self-hosted ServiceNow solutions provider in EMEA region. Nevertheless, at ConWare, Cloud-based way of implementation is a daily occurrence! We are also equipped with a strong knowledge of IT, and business process focused on ServiceNow. The emphasis is on high-quality and reliable deliveries covering the whole life cycle from initial analysis to continual services. We are also keen on making our customers happy by selecting the most suitable solutions. Our teams are composed of highly qualified and skilled professionals who have many years of experience with the ServiceNow platform and, above all, the technologies on which the platform is based. Our main goal is to supply the top project with top consultants and to meet customer's needs in high quality and excellence. For more information, visit us at conware.cz

Product Line Certifications

Customer Service Management
  • Certified Implementation Specialist – Customer Service Management 2
IT Operations Management
  • Certified Implementation Specialist – Discovery 2
  • Certified Implementation Specialist – Event Management 2
IT Service Management
  • Certified Implementation Specialist – IT Service Management 2
Now Platform App Engine
  • ServiceNow Certified Application Developer 2
Security Operations
  • Certified Implementation Specialist – Vulnerability Response 1

Country and Region Coverage

ServiceNow Implementation Territories

  • EMEA

    Czech Republic

ServiceNow Resale Territories

  • EMEA

    Czech Republic, Finland

Partner Locations

  • EMEA

    Czech Republic

ServiceNow Assure

Headquarters

Ostrava-Kunčičky, Moravskoslezsky, Czech Republic

ServiceNow Partner Type

Next Gen Authorized Training, Sales, Services, Technology

Industry

Financial Services, Government, Telecom Media Technology

Customer Satisfaction Score

4.98 out of 5 from Responses

ServiceNow Store

Store Application(s)

Target Company Size

5,001 to 10,000

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.