ConWare solutions, s.r.o.

Powered by a passion for technology, our ServiceNow evangelists are devoted to Now platform!

About ConWare solutions, s.r.o.

ConWare is a leading Self-hosted ServiceNow solutions provider in the EMEA region. Nevertheless, at ConWare, a Cloud-based way of implementation is a daily occurrence! We are also equipped with a strong knowledge of IT, and business processes focused on ServiceNow. The emphasis is on high-quality and reliable deliveries covering the whole life cycle from initial analysis to continual services. We are also keen on making our customers happy by selecting the most suitable solutions. Our teams are composed of highly qualified and skilled professionals who have many years of experience with the ServiceNow platform and, above all, the technologies on which the platform is based. Our main goal is to supply the top project with top consultants and to meet customer's needs in high quality and excellence. For more information, visit us at

Product Line Certifications

Customer Service Management
  • Certified Implementation Specialist – Customer Service Management 2
Governance, Risk and Compliance
  • Certified Implementation Specialist – Risk and Compliance 1
HR Service Delivery
  • Certified Implementation Specialist – Human Resources 1
IT Operations Management
  • Certified Implementation Specialist – Discovery 1
  • Certified Implementation Specialist – Event Management 1
IT Service Management
  • Certified Implementation Specialist – IT Service Management 1
Now Platform App Engine
  • ServiceNow Certified Application Developer 3
Security Operations
  • Certified Implementation Specialist – Vulnerability Response 1

Country and Region Coverage

ServiceNow Implementation Territories

  • EMEA

    Czech Republic

ServiceNow Resale Territories

  • EMEA

    Czech Republic, Finland

Partner Locations

  • EMEA

    Czech Republic


Ostrava-Kunčičky, Moravskoslezsky, Czech Republic

ServiceNow Assure

  • Build Platform
  • Consulting & Implementation Premier
  • Reseller Premier
Product Line Achievements
  • IT Service Management
  • Now Platform App Engine
  • Next Gen Authorized Training
  • Financial Services
  • Government
  • Telecom Media Technology
Customer Satisfaction Score

4.96 out of 5 from Responses

ServiceNow Store

Store Application(s)

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?

The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.

ServiceNow partnership with designated partner practices:

Reseller: Partners that resell ServiceNow product licenses and services

Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services

Service Provider​: Partners managing and operating ServiceNow instances on behalf of end clients

Build: Partners building and distributing applications and integrations for the ServiceNow Platform

Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years

Specialist​: Partners with a fast-developing NOW practice that exhibits some capability and success measures

Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures

Elite​: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions

Global Elite​: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions

ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)